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platinumpoint

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February 10th, 2022 10:00

Dell/EMC Unity 400 End of Sale/Service

I've read some online articles (not dell approved) about the end of sale/support life of the Unity 400 product.  Can anyone point me to a dell created/approved webpage or article that give me these dates.  Ive heard the end of sale was 1/2021 and the end of service is 1/2025.  

  • DELL_ChrisHolloway

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    Posted February 11th, 2022 01:00

  • platinumpoint

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    Posted February 16th, 2022 05:00

    I get an error that this article is "permission based find another article". 

  • DELL-Sam L

    Community Manager

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    Posted February 16th, 2022 08:00

    Hello platinumpoint,

    Here is what the article states:

    All Dell EMC End-of-Life Documents

    Summary: This article contains Dell EMC End-of-Life Documents that would help our customers and partners to learn about Dell EMC Operating Environment Software Release and Service Dates.

    Audience Level: Customer

     

    Article Content


    Instructions

    The following are attached to this article and can be used to review End of Support Life information for Dell EMC products. These attachments will download an .xlsx file containing the corresponding product, end of service and any extended support dates when applicable. 

    Hardware Release and End of Service Life
    Software Release and End of Service Life
    Firmware Release and End of Service Life

    Attachments


    EMC_Firmware_Release_and_End_of_Service_Life_Notifications_csp_en_US_1.xlsxEMC_Software_Release_and_End_of_Service_Life_Notifications_csp_en_US_1.xlsxEMC_Hardware_Release_and_End_of_Service_Life_Notifications_csp_en_US_1.xlsx

    Article Properties


    Affected Product

    Converged Infrastructure, Data Protection, Network Management Software, Connectrix, PowerPath, Connectrix B-Series, Connectrix MDS-Series, Analytics, Enterprise Storage, PowerStore, Dell EMC Unity, VNX/VNXe, Storage Software

  • Kutuz

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    Posted April 15th, 2025 11:33

    what is the end of sale date for Dell Unity XT 480???

  • DELL-Josh Cr

    Community Manager

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    Posted April 15th, 2025 12:44

    Hi,

     

    Thanks for your question.

    We have stopped releasing exact end of sale and service dates, but it seems like it has happened already for it. Does it still show under warranty?

    Let us know if you have any additional questions.

  • Kutuz

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    Posted April 16th, 2025 04:08

    @DELL-Josh Cr​ I am planning to buy Dell Unity XT 480 with 75 TiB with SSD and 200 TB with NL-SAS drives. hence need to know when this storage will be end of sale and accordingly end of suppport.

  • DELL-Josh Cr

    Community Manager

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    Posted April 16th, 2025 12:43

    If you bought one it would go until that warranty expires at the minimum. 

  • DELL-Sam L

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    Posted April 16th, 2025 16:27

    Hello alireza.kayvan,

    In order to boot you’re AX4-5F you need to have the first 5 drives in the correct order. You are correct in the order for each SP. The drive that is located in slot4 is the swap space/ hotspare drive for the AX image. If you lose any single drive 0-3, then the drive in slot4 can rebuild the failed drive. So you will need to find that drive in order to get the AX to boot fully.

  • Kutuz

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    Posted April 16th, 2025 12:45

    I am planning to buy a new one if the end of sale is already declared then please suggest any roll over or better storage.

  • DELL-Josh Cr

    Community Manager

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    Posted April 16th, 2025 12:56