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pshaps5

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21 years ago

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pshaps5

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December 24th, 2005 21:00

C:\Windows\System32\kernels64.exe Startup Error

After removing the Spy Sheriff malware, I now have this error at my startup everytime: C:\Windows\System32\kernels64.exe cannot be found.  I know this file is apart of the spyware virus thing, but what do I run to turn off the program that can't be found from the startup, so the message stops appearing.
 
Thanks.
  • ky331

    5 Journeyman

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    15627 Posts

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    Posted December 24th, 2005 22:00

    if you're familiar with using MSConfig  [or have another startup manager (such as WinPatrol)], you might be able to fix things from there.   otherwise:

    Download a self-extracting copy of the latest version of HJT (HiJackThis) (version 1.99.1) from
    Save it to your Desktop.
    Double-click on the file    hijackthis_sfx.exe    file, and allow it to self-extract [by clicking on UnZip] into the suggested/default folder,
    C:\Program Files\HijackThis
     
    Use Windows Explorer to navigate your way into this folder, and then double click on HiJackThis. exe

    Click on  Do a System Scan and Save a LogFile

    This will automatically open NotePad

    Copy the entire file from NotePad:  EDIT/SelectAll, EDIT/Copy

    Then go to the new forum dedicated for HiJack This logs (**NOT** back here), and  PASTE the results there:

    http://forums.us.dell.com/supportforums/board?board.id=si_hijack

    Be sure to include a detailed description of any problems/errors/warnings you are encountering.

    Hopefully, one of the HJT experts will get to it as quickly as possible.

     

    WARNING:  HiJack This is a VERY POWERFUL tool.  While it's  completely safe  for you to download, generate, and post your log (as described above), you should *NOT* attempt to do anything else (in particular, do NOT use it to delete/fix any entries) until you are advised to do so by a forum expert!!   Improper use of this tool can severely damage your system.
     
  • venu_sandy

    29 Posts

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    Posted December 27th, 2005 13:00

    Give the Error a Break ...just open msconfig.exe in run and go to startup and unselect the entry with the name Kernels64.exe...then open regedit HKLM/software/microsoft/windows/profile/run and rmove the start up entries............it will die....in order to remove the virus...just CTRL+ALT+DEL then end the kernels64.exe...then go to \windows\system32\kernels64.exe remove it..i mean shift+del....even thought u go through this procedure ....they still consume ur bandwith
  • 96

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    Posted January 29th, 2006 00:00

    I had the exact same thing happen!  I am at wits end and need help!  This computer has occupied too much of my time and I need it fixed!!!  HELP!!!

    Message Edited by shellbell1971 on 01-28-2006 08:13 PM