HijackThis should have installed to your Program Files\Trend Micro. You'll need to remember when you see a Backups folder in your Downloads that it is HijackThis Backups. You mentioned that you cleaned up some malware. What procedure did you use to do this?
I am reviewing your log. In the meantime, you can help me by addressing the following:
* Have you have posted this issue on another forum? If so, please provide a link to the topic.
* If you have disabled System Restore in an attempt to begin cleaning malware, please enable it now. We will flush System Restore when we are finished cleaning and we are sure that everything is running smoothly.
* If you are using any cracked software, please remove it. In addition to being illegal, when you install cracked software, you are running executable files from dubious, unknown sources. You are giving these sources access to information on your hard disk, and potential control over operation of your computer. Definition of cracked software HERE.
* If you are using any P2P (file sharing) programs, please remove them before we clean your computer. The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state. That includes BitTorrent and similar programs. There is a partial list HERE.
* If this computer belongs to someone else, do you have authority to apply the fixes we will use?
* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures. Please follow all instructions in sequence. Do not, on your own, install/re-install any programs or run any fixes or scanners that you have not been instructed to use because this may cause conflicts with the tools that I am using. Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate. It is understood by the trained analysts that once a helper replies to a log, he continues working with you until the issue is resolved.
* During the course of our cleanup please do not do any additional online work or surfing until we have verified that your system is clean.
* We may be using some specialized tools during our fix. Certain embedded files that are part of legitimate programs or specialized fix tools such as process.exe, restart.exe, SmiUpdate.exe, reboot.exe, ws2fix.exe, prcviewer.exe and nircmd.exe may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case. Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them.
We need to see some additional information about what is happening in your machine.
Download DDS by sUBs from one of the following links. Save it to your desktop.
A small box will open, with an explanation about the tool.
Click Yes at the prompt for Optional Scan.
When done, DDS will open two (2) logs
1. DDS.txt 2. Attach.txt
Save both reports to your desktop.
Copy/paste both logs to your reply on the forum. Do not attach them.
Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE.
No Reply within 3 days will result in this topic being closed, and I will remove it from my subscriptions. If you require more time, please let me know.
Instructions posted for this user are customized for this user only. The tools used may cause damage if used on a computer with different infections. If you think you have similar problems, please post a log at the top of this board to start a new forum topic.
That's kind of what I am thinking as well. Ad-aware caught a couple of additional Trojan's today, but symptoms remain. Below is my HijackThis log. I would appreciate any help you can give.
Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 9:53:36 PM, on 9/7/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.17055) Boot mode: Normal
I believe it was Malwarebytes that found the junk that I have partially cleared up. Here are the two logs you requested.
DDS (Ver_10-03-17.01) - NTFSx86 Run by Phil at 20:19:39.98 on Wed 09/08/2010 Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_17 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.269 [GMT -5:00]
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_10-03-17.01)
Microsoft Windows XP Home Edition Boot Device: \Device\HarddiskVolume2 Install Date: 1/7/2004 8:49:12 PM System Uptime: 9/7/2010 11:01:16 AM (33 hours ago)
A: is Removable C: is FIXED (NTFS) - 37 GiB total, 2.998 GiB free. D: is CDROM (CDFS) E: is CDROM () F: is Removable G: is Removable H: is Removable I: is Removable L: is Removable
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP583: 7/3/2010 12:20:09 AM - System Checkpoint RP584: 7/4/2010 12:47:51 AM - System Checkpoint RP585: 7/8/2010 9:28:56 PM - System Checkpoint RP586: 7/11/2010 8:10:38 AM - System Checkpoint RP587: 7/12/2010 10:47:43 AM - System Checkpoint RP588: 7/13/2010 12:06:42 PM - System Checkpoint RP589: 7/14/2010 4:51:40 PM - System Checkpoint RP590: 7/15/2010 9:36:11 AM - Avg Update RP591: 7/15/2010 9:43:04 AM - Avg Update RP592: 7/16/2010 6:47:12 PM - System Checkpoint RP593: 7/17/2010 6:48:24 PM - System Checkpoint RP594: 7/18/2010 7:48:23 PM - System Checkpoint RP595: 7/19/2010 8:04:49 PM - System Checkpoint RP596: 7/20/2010 8:28:28 PM - System Checkpoint RP597: 7/21/2010 9:53:40 AM - Avg Update RP598: 7/22/2010 10:40:20 AM - System Checkpoint RP599: 7/23/2010 11:00:06 AM - System Checkpoint RP600: 7/24/2010 11:43:33 AM - System Checkpoint RP601: 7/25/2010 12:17:35 PM - System Checkpoint RP602: 7/26/2010 12:23:41 PM - System Checkpoint RP603: 7/27/2010 1:42:53 PM - System Checkpoint RP604: 7/28/2010 2:17:35 PM - System Checkpoint RP605: 7/29/2010 2:44:18 PM - System Checkpoint RP606: 7/30/2010 3:19:16 PM - System Checkpoint RP607: 7/31/2010 7:06:01 PM - System Checkpoint RP608: 8/1/2010 7:48:01 PM - System Checkpoint RP609: 8/6/2010 12:00:33 AM - System Checkpoint RP610: 8/7/2010 12:02:45 AM - System Checkpoint RP611: 8/8/2010 12:37:43 AM - System Checkpoint RP612: 8/9/2010 2:39:16 AM - System Checkpoint RP613: 8/10/2010 3:02:45 AM - System Checkpoint RP614: 8/11/2010 4:02:45 AM - System Checkpoint RP615: 8/12/2010 4:16:15 AM - System Checkpoint RP616: 8/13/2010 5:02:57 AM - System Checkpoint RP617: 8/14/2010 6:02:56 AM - System Checkpoint RP618: 8/15/2010 7:02:55 AM - System Checkpoint RP619: 8/16/2010 8:02:57 AM - System Checkpoint RP620: 8/17/2010 9:58:44 AM - System Checkpoint RP621: 8/18/2010 10:02:55 AM - System Checkpoint RP622: 8/19/2010 10:14:55 AM - System Checkpoint RP623: 8/20/2010 11:04:59 AM - System Checkpoint RP624: 8/21/2010 12:49:25 PM - System Checkpoint RP625: 8/22/2010 1:26:26 PM - System Checkpoint RP626: 8/23/2010 2:04:05 PM - System Checkpoint RP627: 8/24/2010 2:50:52 PM - System Checkpoint RP628: 8/25/2010 3:40:16 PM - System Checkpoint RP629: 8/26/2010 4:16:57 PM - System Checkpoint RP630: 8/27/2010 4:17:27 PM - System Checkpoint RP631: 8/28/2010 5:23:23 PM - System Checkpoint RP632: 8/29/2010 6:46:29 PM - System Checkpoint RP633: 8/30/2010 7:37:39 PM - System Checkpoint RP634: 8/31/2010 8:15:52 PM - System Checkpoint RP635: 9/1/2010 8:44:05 PM - System Checkpoint RP636: 9/2/2010 8:51:19 PM - System Checkpoint RP637: 9/3/2010 9:50:18 PM - System Checkpoint RP638: 9/4/2010 9:59:01 PM - System Checkpoint RP639: 9/5/2010 10:23:49 PM - System Checkpoint RP640: 9/6/2010 9:25:26 PM - Restore Operation RP641: 9/7/2010 10:55:46 PM - System Checkpoint RP642: 9/8/2010 5:04:38 PM - Avg Update
==== Installed Programs ======================
Ad-Aware Ad-Aware Email Scanner for Outlook Adobe Download Manager Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Reader 7.1.0 Adobe Shockwave Player Apple Mobile Device Support Apple Software Update AVG Free 9.0 Banctec Service Agreement BCM V.92 56K Modem Bonjour Broadcom Management Programs CCleaner Compatibility Pack for the 2007 Office system DAO Dell Digital Jukebox Driver Dell Driver Download Manager Dell Media Experience Dell Networking Guide Dell Picture Studio - Dell Image Expert Dell Solution Center DellSupport DS21Patch e-Sword EPSON CX7400 User's Guide EPSON Printer Software EPSON Scan EPSON Stylus CX7400 Series Scanner Driver Update Google SketchUp Google Toolbar for Internet Explorer Help and Support Customization HighMAT Extension to Microsoft Windows XP CD Writing Wizard HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format SDK (KB902344) Hotfix for Windows Media Format SDK (KB910998) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB970653-v3) Hotfix for Windows XP (KB976098-v2) Hotfix for Windows XP (KB979306) Hotfix for Windows XP (KB981793) hp deskjet 920c series (Remove only) Intel(R) Extreme Graphics Driver iTunes Java(TM) 6 Update 17 Kids Cam Show and Share Creativity Center Malwarebytes' Anti-Malware Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB979906) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Base Smart Card Cryptographic Service Provider Package Microsoft DHTML Editing SDK Microsoft Encarta Encyclopedia Standard 2004 Microsoft Internationalized Domain Names Mitigation APIs Microsoft Money 2004 Microsoft Money 2004 System Pack Microsoft National Language Support Downlevel APIs Microsoft Office 2000 SR-1 Professional Microsoft Silverlight Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Modem Helper Mozilla Firefox (3.6.9) MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MyDSC2 Paint Shop Pro 7 QuickTime RealOne Player Security Update for Step By Step Interactive Training (KB898458) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 7 (KB969897) Security Update for Windows Internet Explorer 7 (KB972260) Security Update for Windows Internet Explorer 7 (KB974455) Security Update for Windows Internet Explorer 7 (KB976325) Security Update for Windows Internet Explorer 7 (KB978207) Security Update for Windows Internet Explorer 7 (KB982381) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB978695) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 10 (KB936782) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971468) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB971961) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975561) Security Update for Windows XP (KB975562) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB977165) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978037) Security Update for Windows XP (KB978251) Security Update for Windows XP (KB978262) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979482) Security Update for Windows XP (KB979559) Security Update for Windows XP (KB979683) Security Update for Windows XP (KB980195) Security Update for Windows XP (KB980218) Security Update for Windows XP (KB980232) Security Update for Windows XP (KB981349) Shockwave Sonic DLA Sonic RecordNow! Sonic Update Manager Sony Picture Utility Sony USB Driver SpywareBlaster 4.3 Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Windows Internet Explorer 7 (KB976749) Update for Windows Internet Explorer 7 (KB980182) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) Visual C++ 2008 x86 Runtime - (v9.0.30729) Visual C++ 2008 x86 Runtime - v9.0.30729.01 WebEx WebFldrs XP Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage v1.3.0254.0 Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 7 Windows Live Messenger Windows Live OneCare safety scanner Windows Media Connect Windows Media Format Runtime Windows Media Format SDK Hotfix - KB891122 Windows Media Player 10 Windows XP Service Pack 3 WordPerfect Office 11 Yahoo! Photos Easy Upload Tool Yahoo! Photos Print-at-Home Tool ZoneAlarm Spy Blocker Zoo Tycoon 2
==== Event Viewer Messages From Past Week ========
9/1/2010 12:46:39 PM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory. 9/1/2010 12:46:39 PM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.
Please login as Administrator. If using Vista or Windows 7, do not attempt to simply run ComboFix with Admin Approval Mode.
Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Double click on ComboFix.exe & follow the prompts.
As part of its process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue its malware removal procedures.
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
Click on Yes, to continue scanning for malware.
When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log for further review.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
* Additional information on A/V control HERE. * ComboFix is not intended for use with servers.
Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 9:19:51 PM, on 9/9/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.17055) Boot mode: Normal
ComboFix 10-09-09.03 - Phil 09/09/2010 20:46:28.3.1 - x86 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.640 [GMT -5:00] Running from: c:\documents and settings\Phil\Desktop\ComboFix.exe AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} .
((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) .
c:\documents and settings\Phil\GoToAssistDownloadHelper.exe c:\documents and settings\Phil\Local Settings\Application Data\{F50526CC-5F9F-4B18-A989-BA5C302401F9} c:\documents and settings\Phil\Local Settings\Application Data\{F50526CC-5F9F-4B18-A989-BA5C302401F9}\chrome.manifest c:\documents and settings\Phil\Local Settings\Application Data\{F50526CC-5F9F-4B18-A989-BA5C302401F9}\chrome\content\_cfg.js c:\documents and settings\Phil\Local Settings\Application Data\{F50526CC-5F9F-4B18-A989-BA5C302401F9}\chrome\content\overlay.xul c:\documents and settings\Phil\Local Settings\Application Data\{F50526CC-5F9F-4B18-A989-BA5C302401F9}\install.rdf c:\documents and settings\Phil\Recent\Thumbs.db c:\documents and settings\Phil\System c:\documents and settings\Phil\System\win_qs8.jqx c:\program files\Common Files\qiow c:\program files\Common Files\qiow\qiowa.lck c:\program files\Common Files\qiow\qiowd\class-barrel c:\program files\Common Files\qiow\qiowd\vocabulary c:\program files\Common Files\qiow\qiowh c:\program files\Common Files\qiow\qiowl.lck c:\program files\Common Files\qiow\qiowm.lck
Infected copy of c:\windows\system32\drivers\disk.sys was found and disinfected Restored copy from - Kitty had a snack :p . ((((((((((((((((((((((((((((((((((((((( Drivers/Services ))))))))))))))))))))))))))))))))))))))))))))))))) .
Referring to the picture above, drag CFScript into ComboFix.exe
You will be prompted to run Combofix again.
Follow the same instructions you did before for running ComboFix.
CAUTION: Do not mouse-click ComboFix while it is running. It may cause it to stall.
When finished, a log is produced here: C:\ComboFix.txt
Please run CCleaner.
** Because CCleaner removes everything in temp folders, if you have anything saved in a temp folder, back it up or move it to a permanent folder prior to running CCleaner.
** We will be cleaning cookies as well. Make a note of any passwords, etc. that you want to save. If you do not want to delete cookies, simply uncheck that option.
1. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
2. Then select the items you wish to clean up. In the Windows Tab:
Clean all entries in the "Internet Explorer" section.
Clean all the entries in the "Windows Explorer" section
Clean all entries in the "System" section.
Clean all entries in the "Advanced" section.
Clean any others that you choose. In the Applications Tab:
Clean all in the Firefox/Mozilla section if you use it.
Clean all in the Opera section if you use it.
Clean Sun Java in the Internet Section.
Clean any others that you choose.
3. Click the "Analyze" button. When the list of files comes up, click the "Run Cleaner" button.
4. A pop up box will appear advising this process will permanently delete files from your system.
5. Click "OK" and it will scan and clean your system.
6. Click "exit" when done. REBOOT.
Please follow these steps to remove older version Java components and update.
Download the latest version of Java SE Runtime Environment (JRE) 6 Update 21 to your Desktop.
Click the "Download" button. Make sure you do not by accident download any of the other programs advertised on that page.
Do not install it yet.
Close any programs you may have running - especially your web browser.
Then from your desktop double-click on jre-6u21-windows-i586.exe to install the newest version. NOTE: As always during installations, beware of any pre-checked option to install a toolbar. If you do not want it, UNcheck it.
Things seem to be operating much better now. No more dll windows, ie 7 is back online, and I believe windows update is working too. Thanks so much for your help. Here is my latest log.
ComboFix 10-09-09.03 - Phil 09/10/2010 7:16.4.1 - x86 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.550 [GMT -5:00] Running from: c:\documents and settings\Phil\Desktop\ComboFix.exe Command switches used :: c:\documents and settings\Phil\Desktop\CFScript.txt AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
It's time for some housekeeping. Because the tools we used to scan the computer, as well as tools to delete files and folders, are no longer needed, they should be removed, along with the folders created by these tools. Please delete DDS and its logs if you have not done so.
Now for ComboFix:
* Click Start then Run Copy and paste next command in the field:
ComboFix /Uninstall
Make sure there's a space between Combofix and / Then hit enter.
This will remove ComboFix, run some cleanup procedures, and flush System Restore, thus creating a clean Restore Point.
Here is my standard list of simple steps that you can take to reduce the chance of infection in the future.
If you have used Malwarebytes' Anti-Malware as part of your cleaning procedures, keep it updated and use it to scan every so often for malware, or upgrade to the paid version for realtime scanning and auto updating.
The following suggestions are general prevention and are not customized for your computer. You may have already taken some of these steps, and depending on your current security, you may not need to implement all of these:
1. Visit Microsoft Update: Make sure that you have all the Critical Updates recommended for your operating system, Office, and IE. The first defense against infection is a properly patched OS from Microsoft Update at update.microsoft.com. More info HERE.
2. Please use a firewall and realtime anti-virus. Keep the anti-virus software and firewall software up to date.. Run a complete system scan with your anti-virus at least once a week...preferably in Safe mode. If your anti-virus program is a paid/licensed version that is about to expire, you can consider using a free one such as: Microsoft Security Essentials AntiVir Personal Edition Classic Avast! Home Edition
If you prefer not to use the Windows Firewall, there are several of the freeware Firewalls available on the public domain.
3. Using an alternate browser can reduce your chance of certain infections installing themselves. You might consider installing Mozilla / Firefox. http://www.mozilla.com/en-US/
4. Do not use file sharing. Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.
5. Keep your software updated...make it easier on yourself and install the free security tool Secunia PSI .
6. If you have not already done so, you might want to install CCleaner and run it in each user's profile: http://www.ccleaner.com/ ** UNcheck the option to install the Yahoo toolbar that is checked by default for the Standard version, or download the toolbar-free versions (Slim or Basic) when given the option for those.
7. Web Of Trust , uses colored alerts to warn about risky websites warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
Red for Warning = STOP
Yellow for Use Caution
Green for Safe
Grey for Unknown
There is a Web Of Trust version for Firefox as well.
8. If you still wish to use Internet Explorer, please make sure you install SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html It will: Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software. Block spyware/tracking cookies in Internet Explorer and Mozilla Firefox. Restrict the actions of potentially unwanted sites in Internet Explorer. Tutorial here:http://www.bleepingcomputer.com/forums/tutorial49.html Periodically check for updates.
9. You might want to install Winpatrol. Winpatrol is heuristic protection program, meaning it looks for patterns in codes that work like malware. It also takes a snapshot of your system's critical resources and alerts you to any changes that may occur without you knowing. You can read more about Winpatrol's features here. You can download a free copy of Winpatrol or use the Plus version for more features. You can read Winpatrol's FAQ if you run into problems.
10. Many of us in the online security community have tried and tested programs to determine their abilities. Please remember that there is no guarantee regarding computer security. However, the available software, combined with the rest of these recommendations will contribute to helping your system running safely.
Here are some helpful articles: How did I get infected? HERE
I'm not pulling your leg, honest? by Sandi Hardmeier HERE
Let us know if we have not resolved your problem. Otherwise, you are good to go. Happy and Safe Surfing!
Bugbatter
4 Apprentice
•
20487 Posts
898
0
Posted September 6th, 2010 20:00
It appears that you had an incomplete malware removal.