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TaraD

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22 years ago

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TaraD

1 Rookie

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78 Posts

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5352

October 15th, 2004 00:00

Firefox browser hijacked - cannot fix - please help

I am using the firefix browser and have been bombarded with icons on my desktop and my browser keeps going to this: http://www.ipjrmzenreeidigkqxmck.biz/6/enXAMjRy4GdinmoKePkFKqI1RxfGEEVa5kZcsxYP4.htm

I keep running spybot, adware and hijackthis but it keeps returning, I am including my hijack this log. Any help would be appreciated. I have only had my laptop a month and just want it fixed without doing a clean install.

Logfile of HijackThis v1.98.2
Scan saved at 9:07:41 PM, on 10/14/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\PROGRA~1\Iomega\System32\ActivityDisk.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Desktop Sidebar\dsidebar.exe
C:\Program Files\Messenger\msmsgs.exe
c:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\WINDOWS\system32\wisptis.exe
C:\PROGRA~1\MICROS~4\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\Tara Dehler\My Documents\New Folder\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.lnzrykxqbk.us/6/enXAMjRy4GdinmoKePkBb0tXl4ynOkVa5kZcsxYP4.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.wtkqjldmbzy.com/6/enXAMjRy4Qo8Aa04fOr5WjFqZ7bNFRVSZK9sfxz1dSdOe_45KlVeWCzG2Ud_TQ.html
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Idea2 SidebarBrowserMonitor Class - {45AD732C-2CE2-4666-B366-B2214AD57A49} - C:\Program Files\Desktop Sidebar\sbhelp.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: TGTSoft Explorer Toolbar Changer - {C333CF63-767F-4831-94AC-E683D962C63C} - C:\Program Files\TGTSoft\StyleXP\TGT_BHO.dll
O2 - BHO: (no name) - {EE50E0A2-51DC-F882-04F2-54E3D06B887E} - C:\PROGRA~1\ACTIVE~1\GREYSITE.exe
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [DwlClient] c:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [blah great] C:\PROGRA~1\HIDEMA~1\Scr Else Poke.exe
O4 - HKLM\..\Run: [mailbendoozesetup] C:\Documents and Settings\All Users\Application Data\Test Pop Mail Bend\Mix Sixth.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [SIDEBAR] "C:\Program Files\Desktop Sidebar\dsidebar.exe"
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Subscribe in Desktop Sidebar - res://C:\Program Files\Desktop Sidebar\sbhelp.dll/menuhandler.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\Program Files\Desktop Sidebar\sbhelp.dll
O9 - Extra 'Tools' menuitem: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\Program Files\Desktop Sidebar\sbhelp.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - http://help.rr.com/Foundrysdccommon/download/tgctlar.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
  • TaraD

    1 Rookie

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    78 Posts

    556

    0

    Posted October 15th, 2004 00:00

    FYI - the following are programs/files etc that i have tried to remove but have been unsuccessful doing. I am pretty sure those are the main problems...

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.lnzrykxqbk.us/6/enXAMjRy4GdinmoKePkBb0tXl4ynOkVa5kZcsxYP4.htm

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.wtkqjldmbzy.com/6/enXAMjRy4Qo8Aa04fOr5WjFqZ7bNFRVSZK9sfxz1dSdOe_45KlVeWCzG2Ud_TQ.html

    O2 - BHO: (no name) - {EE50E0A2-51DC-F882-04F2-54E3D06B887E} - C:\PROGRA~1\ACTIVE~1\GREYSITE.exe

    O4 - HKLM\..\Run: [blah great] C:\PROGRA~1\HIDEMA~1\Scr Else Poke.exe
    O4 - HKLM\..\Run: [mailbendoozesetup] C:\Documents and Settings\All Users\Application Data\Test Pop Mail Bend\Mix Sixth.exe
  • TaraD

    1 Rookie

    •

    78 Posts

    556

    0

    Posted October 15th, 2004 01:00

    When I 'fix' them and even delete them they reappear.

    I am going to look into the entry you mentioned.
  • Midnight Star

    4791 Posts

    556

    0

    Posted October 15th, 2004 01:00

    There's a program called " strings" that will display, on a command line, all the ascii 'text' found within a program. If the text isn't encoded, you might be able to use it to display all text occurances within the program in question. If anything appears that matches file names for the 'problem' entries, you've got the right program.
     
    The program might also be 'hidden' using ADS. Did you run AdAware doing a full system scan or an 'ads scan', to see if anything turns up.
     
    Mike.
     
  • Midnight Star

    4791 Posts

    556

    0

    Posted October 15th, 2004 01:00

    Here's an example that looks simular to yours, and includes " Sixth.exe"; I did a GOOGLE on " Sixth.exe" for research.
     
     
     
    See if any of that helps,
     
    Mike.
     
  • Midnight Star

    4791 Posts

    556

    0

    Posted October 15th, 2004 01:00

    What problem have you encountered when trying to delete them? They come back, or are they in use? did you try 'ending' any active processes with the same name, and closing all "Internet Explorer" windows before trying to 'fix' them? Have you tried 'fixing' them from "Safe Mode" when none of the processes are running?

    This entry is interesting:

    c:\progra~1\intern~1\iexplore.exe

    I can't see the full path and i'm not quite sure just what this is; do some research first. Make sure it's not in a temporary directory. Also, check the file creation date. If it was created around the same day as the problem started, i'd consider 'fixing' it. Also notice, it's just above the legitimate entry.

    Mike.
  • TaraD

    1 Rookie

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    78 Posts

    556

    0

    Posted October 15th, 2004 01:00

    I have run all sdware scans and it turns up quite a bit of 'trash' i delete it and it comes back....
  • TaraD

    1 Rookie

    •

    78 Posts

    556

    0

    Posted October 15th, 2004 21:00

    OK, I booted into safe mode and ran spybot, adware, and a virus scan and rebooted and here is the resulted hijackthis log: (SEEMS ok now)...

    Logfile of HijackThis v1.98.2
    Scan saved at 6:23:19 PM, on 10/15/2004
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\PROGRA~1\Iomega\System32\ActivityDisk.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    c:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Common Files\Symantec Shared\NMain.exe
    C:\PROGRA~1\NORTON~1\NORTON~1\navw32.exe
    C:\Documents and Settings\Tara Dehler\My Documents\New Folder\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: Idea2 SidebarBrowserMonitor Class - {45AD732C-2CE2-4666-B366-B2214AD57A49} - C:\Program Files\Desktop Sidebar\sbhelp.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O2 - BHO: TGTSoft Explorer Toolbar Changer - {C333CF63-767F-4831-94AC-E683D962C63C} - C:\Program Files\TGTSoft\StyleXP\TGT_BHO.dll
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [DwlClient] c:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Subscribe in Desktop Sidebar - res://C:\Program Files\Desktop Sidebar\sbhelp.dll/menuhandler.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra button: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\Program Files\Desktop Sidebar\sbhelp.dll
    O9 - Extra 'Tools' menuitem: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\Program Files\Desktop Sidebar\sbhelp.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - http://help.rr.com/Foundrysdccommon/download/tgctlar.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
  • Midnight Star

    4791 Posts

    556

    0

    Posted October 19th, 2004 02:00

    TaraD,
     
    Looks good!
     
    Here's just one few more entry, you might want to consider fixing:


    O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart
    (See this link)
     
    I'd uninstall this one from " Add/Remove programs".
     

     
    Mike.