I have this "HATA Region Upload" box that appears on my desktop from time to time. In doing some research it appears its a virus or some sort of trojan horse.
I'm kevinf80 and I will be helping with any malware issues you may have with your system.
Please be aware that some of the logs I may ask for can be very complex and can take a long time to decipher. I am a volunteer here with a job and family so I ask that you be patient when waiting for replies.
Please DO NOT run any scans/tools/fixes on your own as this will conflict with the tools we are going to use.
Either print or Save to Notepad all instructions and please follow them carefully, if there's something you don't understand or that will not work please let me know and we will go through it together.
Malware is often buggy and can be very unstable, with that in mind it is advisable to backup any important data before we begin.
If you do not reply within 72 hours the thread will be closed, if you need more time let me know. Likewise if I do not respond within 48 hours feel free to PM me.
If you have any P2P applications installed such as BitTorrent, uTorrent, Limewire etc etc, please uninstall them before we begin.
If you are using Cracked or Illegal software your thread will be locked and all help will cease.
Please proceed as follows :-
Step 1
Download TFC to your desktop, from either of the following links Link 1 Link 2
Make sure any open work is saved. TFC will close all open application windows.
Double-click TFC.exe to run the program.
If prompted, click "Yes" to reboot.
TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.
Step 2
We need to see some additional information about what is happening in your machine. Please perform the following scan:
Download DDS by sUBs from one of the following links. Save it to your desktop.
A small box will open, with an explanation about the tool.
When done, DDS will open two (2) logs 1. DDS.txt 2. Attach.txt
Save both reports to your desktop.
The instructions here ask you to attach the Attach.txt.
Instead of attaching, please copy/past both logs into your next reply.
Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE
Step 3
Download Security Check by screen317 from HERE or HERE. Save it to your Desktop. Double click SecurityCheck.exe (Vista or Windows 7 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked. A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Well I downloaded TFC (step 1) to my desktop and ran the program, Im a little confused with step 2, I downloaded DDS and ran the program. Copy/past both programs to your next reply ??, Attached.txt, this must be zipped before attaching ?? and how do post to forum.
I downloaded Security Check to my desktop and ran program. TFC and Security Check icons are on my desktop
If you have another look at the instructions it does ask for both DDS logs to be pasted to your reply. When you run the program two logs are produced:
1. DDS.txt 2. Attach.txt
Did you save the logs to your Desktop as per the instructions? If you did open each in turn, place the cursor at the beginning of the text > select > Ctrl and A keys together, that will select and highlight all of the text, next select > Ctrl and C keys together, that will copy all of the text to the clipboard. next go back to your open reply to this forum, place the cursor where you like in the reply, select > Ctrl and V keys together, that will paste the text from the log you copied into your reply.
Another way is to place the cursor at the start of the text, hold down the left button on your mouse, drag the cursor all the way to the end of the text, this will highlight all of the text, next press the Right button on your mouse, this opens the context menu, select copy, that copies all of the highlighted text to the clipboard. Next go to your reply in this forum, put the cursor where you want, select the Right mouse button to open the context menu, select paste, that will paste the copied text to your reply.
Do the same for the log from Malwarebytes and the log from Security Checks
Copy and paste the following logs to next reply please:
Memory Processes Infected: (No malicious items detected)
Memory Modules Infected: (No malicious items detected)
Registry Keys Infected: (No malicious items detected)
Registry Values Infected: (No malicious items detected)
Registry Data Items Infected: (No malicious items detected)
Folders Infected: (No malicious items detected)
Files Infected: (No malicious items detected)
DDS (Ver_10-12-12.02) - NTFSx86 Run by owner at 1:28:51.64 on Fri 01/14/2011 Internet Explorer: 8.0.6001.18702 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2021 [GMT -5:00]
============= FINISH: 1:30:50.45 =============== UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_10-12-12.02)
Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume1 Install Date: 7/2/2010 2:01:24 PM System Uptime: 1/14/2011 1:09:42 AM (0 hours ago)
Motherboard: Dell Inc. | | 0J3492 Processor: Intel(R) Pentium(R) 4 CPU 3.40GHz | Microprocessor | 3391/800mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 466 GiB total, 408.689 GiB free. D: is CDROM () E: is CDROM () F: is CDROM () G: is Removable H: is Removable I: is Removable
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP137: 10/10/2010 11:09:05 PM - Installed Remote Control USB Driver RP138: 10/10/2010 11:09:12 PM - Installed Logitech Harmony Remote Software 7 RP139: 10/10/2010 11:13:31 PM - Removed Logitech Harmony Remote Software 7 RP140: 10/10/2010 11:16:51 PM - Installed Remote Control USB Driver RP141: 10/10/2010 11:16:57 PM - Installed Logitech Harmony Remote Software 7 RP142: 10/12/2010 12:26:06 PM - Software Distribution Service 3.0 RP143: 10/13/2010 12:35:40 PM - System Checkpoint RP144: 10/13/2010 6:28:14 PM - Software Distribution Service 3.0 RP145: 10/14/2010 11:42:31 PM - System Checkpoint RP146: 10/15/2010 4:43:48 PM - Software Distribution Service 3.0 RP147: 10/17/2010 10:08:04 AM - Norton 360 Registry Clean RP148: 10/20/2010 5:27:15 PM - Software Distribution Service 3.0 RP149: 10/22/2010 11:07:55 AM - Software Distribution Service 3.0 RP150: 10/26/2010 11:45:51 AM - Software Distribution Service 3.0 RP151: 10/29/2010 1:32:21 AM - System Checkpoint RP152: 10/29/2010 4:37:53 PM - Software Distribution Service 3.0 RP153: 11/2/2010 12:49:25 PM - Software Distribution Service 3.0 RP154: 11/2/2010 5:48:35 PM - Norton 360 Registry Clean RP155: 11/4/2010 4:48:34 PM - Software Distribution Service 3.0 RP156: 11/5/2010 1:57:47 PM - Software Distribution Service 3.0 RP157: 11/9/2010 12:07:11 PM - Software Distribution Service 3.0 RP158: 11/10/2010 11:44:09 AM - Software Distribution Service 3.0 RP159: 11/12/2010 9:17:21 AM - Software Distribution Service 3.0 RP160: 11/15/2010 12:39:00 PM - System Checkpoint RP161: 11/17/2010 11:32:56 AM - Software Distribution Service 3.0 RP162: 11/19/2010 1:37:18 PM - Software Distribution Service 3.0 RP163: 11/23/2010 11:43:53 AM - Software Distribution Service 3.0 RP164: 11/25/2010 6:17:56 PM - System Checkpoint RP165: 11/26/2010 1:54:55 PM - Software Distribution Service 3.0 RP166: 11/28/2010 7:10:41 PM - System Checkpoint RP167: 11/30/2010 1:30:01 PM - Software Distribution Service 3.0 RP168: 12/3/2010 9:30:09 AM - Software Distribution Service 3.0 RP169: 12/6/2010 1:06:36 AM - Norton 360 Registry Clean RP170: 12/7/2010 1:04:00 PM - Software Distribution Service 3.0 RP171: 12/10/2010 5:22:24 PM - Software Distribution Service 3.0 RP172: 12/11/2010 5:22:49 PM - System Checkpoint RP173: 12/12/2010 10:26:58 PM - System Checkpoint RP174: 12/14/2010 9:12:59 AM - Software Distribution Service 3.0 RP175: 12/14/2010 12:24:45 PM - Norton 360 Registry Clean RP176: 12/14/2010 2:02:44 PM - Software Distribution Service 3.0 RP177: 12/17/2010 11:04:51 AM - Software Distribution Service 3.0 RP178: 12/21/2010 11:08:14 AM - Software Distribution Service 3.0 RP179: 12/22/2010 11:38:07 AM - System Checkpoint RP180: 12/23/2010 12:30:11 PM - System Checkpoint RP181: 12/23/2010 1:00:13 PM - Software Distribution Service 3.0 RP182: 12/24/2010 10:15:53 AM - Software Distribution Service 3.0 RP183: 12/28/2010 11:22:16 AM - Software Distribution Service 3.0 RP184: 12/29/2010 3:19:29 PM - System Checkpoint RP185: 12/30/2010 1:19:26 PM - Software Distribution Service 3.0 RP186: 12/31/2010 12:01:09 PM - Software Distribution Service 3.0 RP187: 1/2/2011 9:38:53 AM - System Checkpoint RP188: 1/4/2011 10:46:27 AM - Software Distribution Service 3.0 RP189: 1/6/2011 1:28:25 AM - Software Distribution Service 3.0 RP190: 1/7/2011 11:16:46 AM - Software Distribution Service 3.0 RP191: 1/8/2011 11:33:30 AM - System Checkpoint RP192: 1/10/2011 7:48:42 PM - System Checkpoint RP193: 1/11/2011 5:41:41 PM - Software Distribution Service 3.0 RP194: 1/11/2011 6:24:50 PM - Software Distribution Service 3.0
==== Installed Programs ======================
Acrobat.com Adobe AIR Adobe Flash Player 10 ActiveX Adobe Reader 7.0 Adobe Reader 9 AI RoboForm (All Users) AnswerWorks 5.0 English Runtime Apple Application Support Apple Mobile Device Support Apple Software Update Ask Toolbar ASUS PMP Lite ASUS Xonar DX Audio ATI AVIVO Codecs ATI Catalyst Install Manager ATI Display Driver ATI Parental Control & Encoder ATI Problem Report Wizard Bonjour Broadcom Gigabit Integrated Controller BufferChm CameraHelperMsi Catalyst Control Center - Branding Catalyst Control Center Core Implementation Catalyst Control Center Graphics Full Existing Catalyst Control Center Graphics Full New Catalyst Control Center Graphics Light Catalyst Control Center Graphics Previews Common Catalyst Control Center HydraVision Full Catalyst Control Center InstallProxy Catalyst Control Center Localization All ccc-core-preinstall ccc-core-static ccc-utility CCC Help Chinese Standard CCC Help English CCC Help French CCC Help German CCC Help Spanish Coupon Printer for Windows CPUID CPU-Z 1.54 CreativeProjects CreativeProjectsTemplates CueTour Cypress USB Mass Storage Driver Installation Definition update for Microsoft Office 2010 (KB982726) Destinations Director DriverAgent by eSupport.com ENLTV EPSON Scan erLT ESPNMotion GemMaster Mystic Google Toolbar for Internet Explorer Google Update Helper GoToAssist 8.0.0.514 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Media Player 10 (KB903157) Hotfix for Windows XP (KB2158563) Hotfix for Windows XP (KB2443685) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB981793) HP Diagnostic Assistant HP Image Zone 4.0 HP Photosmart Essential HP Software Update HP Unload DLL Patch HPSystemDiagnostics InstantShare iTunes JetSuite Pro for the HP LaserJet 3100 KODAK Gallery Upload Software Layer III Audio Encoder Logitech Harmony Remote Software 7 Logitech Webcam Software Logitech Webcam Software Driver Package LWS Facebook LWS Gallery LWS Help_main LWS Launcher LWS Motion Detection LWS Pictures And Video LWS Video Mask Maker LWS VideoEffects LWS Webcam Software LWS WLM Plugin LWS YouTube Plugin Malwarebytes' Anti-Malware McAfee Security Scan Plus MGI PhotoSuite 4 (Remove Only) Microsoft .NET Framework 1.0 Hotfix (KB953295) Microsoft .NET Framework 1.0 Hotfix (KB979904) Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2416447) Microsoft .NET Framework 1.1 Security Update (KB979906) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Office Access MUI (English) 2010 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Excel MUI (English) 2010 Microsoft Office Home and Business 2010 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2010 Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Single Image 2010 Microsoft Office Word MUI (English) 2010 Microsoft Silverlight Microsoft Software Update for Web Folders (English) 14 Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable MobileMe Control Panel MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Norton 360 OLYMPUS CAMEDIA Master 4.0 OpenAL Otto Overland Palm Desktop PhotoGallery Photosmart 320,370,7400,8100,8400 Series PrintScreen PS8400 PSPrinters06 QFolder Quick Startup 2.8.0.718 Quicken 2010 QuickProjects QuickTime Remote Control USB Driver Roxio Easy Media Creator 7 Safari Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) Security Update for Microsoft Office 2010 (KB2289078) Security Update for Microsoft Office 2010 (KB2289161) Security Update for Microsoft Publisher 2010 (KB2409055) Security Update for Microsoft Word 2010 (KB2345000) Security Update for Windows Internet Explorer 8 (KB2183461) Security Update for Windows Internet Explorer 8 (KB2360131) Security Update for Windows Internet Explorer 8 (KB2416400) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB981332) Security Update for Windows Internet Explorer 8 (KB982381) Security Update for Windows Media Player (KB2378111) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB975558) Security Update for Windows Media Player (KB978695) Security Update for Windows XP (KB2079403) Security Update for Windows XP (KB2115168) Security Update for Windows XP (KB2121546) Security Update for Windows XP (KB2160329) Security Update for Windows XP (KB2229593) Security Update for Windows XP (KB2259922) Security Update for Windows XP (KB2279986) Security Update for Windows XP (KB2286198) Security Update for Windows XP (KB2296011) Security Update for Windows XP (KB2296199) Security Update for Windows XP (KB2347290) Security Update for Windows XP (KB2360937) Security Update for Windows XP (KB2387149) Security Update for Windows XP (KB2419632) Security Update for Windows XP (KB2423089) Security Update for Windows XP (KB2436673) Security Update for Windows XP (KB2440591) Security Update for Windows XP (KB2443105) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971468) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB971961) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975561) Security Update for Windows XP (KB975562) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978037) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979482) Security Update for Windows XP (KB979559) Security Update for Windows XP (KB979683) Security Update for Windows XP (KB979687) Security Update for Windows XP (KB980195) Security Update for Windows XP (KB980218) Security Update for Windows XP (KB980232) Security Update for Windows XP (KB980436) Security Update for Windows XP (KB981322) Security Update for Windows XP (KB981349) Security Update for Windows XP (KB981852) Security Update for Windows XP (KB981957) Security Update for Windows XP (KB981997) Security Update for Windows XP (KB982132) Security Update for Windows XP (KB982214) Security Update for Windows XP (KB982381) Security Update for Windows XP (KB982665) Security Update for Windows XP (KB982802) Skins SkinsHP1 Skype Toolbars Skype™ 4.2 Sonic CinePlayer DVD Pack Sonic Encoders SoundMAX Stamps.com TeleText TomTom HOME 2.7.3.1894 TomTom HOME Visual Studio Merge Modules TrayApp Unload Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft Office 2010 (KB2202188) Update for Microsoft Office 2010 (KB2413186) Update for Microsoft OneNote 2010 (KB2433299) Update for Microsoft Outlook Social Connector (KB2289116) Update for Windows Internet Explorer 8 (KB976662) Update for Windows Internet Explorer 8 (KB982632) Update for Windows XP (KB2141007) Update for Windows XP (KB2345886) Update for Windows XP (KB2467659) Update for Windows XP (KB898461) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) Update Rollup 2 for Windows XP Media Center Edition 2005 USB Storage Adapter FX (SM1) W Photo Studio WebFldrs XP WebReg Windows Defender Windows Internet Explorer 8 Windows Media Format 11 runtime Windows Media Player 11 Windows XP Media Center Edition 2005 KB925766 Windows XP Media Center Edition 2005 KB973768 Windows XP Service Pack 3 WinRAR archiver
==== Event Viewer Messages From Past Week ========
1/9/2011 9:57:42 PM, error: Service Control Manager [7000] - The jspclcap service failed to start due to the following error: The system cannot find the device specified. 1/9/2011 12:46:32 PM, error: MRxSmb [8003] - The master browser has received a server announcement from the computer MAGGAN41-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{0F437BAB-918A-49. The master browser is stopping or an election is being forced. 1/13/2011 1:06:30 AM, error: Service Control Manager [7034] - The TomTomHOMEService service terminated unexpectedly. It has done this 1 time(s). 1/13/2011 1:06:30 AM, error: Service Control Manager [7034] - The Process Monitor service terminated unexpectedly. It has done this 1 time(s). 1/13/2011 1:06:30 AM, error: Service Control Manager [7034] - The Pml Driver HPZ12 service terminated unexpectedly. It has done this 1 time(s). 1/13/2011 1:06:30 AM, error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s). 1/13/2011 1:06:30 AM, error: Service Control Manager [7034] - The HP Status Server service terminated unexpectedly. It has done this 1 time(s). 1/13/2011 1:06:30 AM, error: Service Control Manager [7034] - The HP Port Resolver service terminated unexpectedly. It has done this 1 time(s). 1/13/2011 1:06:29 AM, error: Service Control Manager [7034] - The MBAMService service terminated unexpectedly. It has done this 1 time(s). 1/13/2011 1:06:29 AM, error: Service Control Manager [7034] - The jsdaemon service terminated unexpectedly. It has done this 1 time(s). 1/13/2011 1:06:29 AM, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s). 1/13/2011 1:06:29 AM, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 1/13/2011 1:06:26 AM, error: Service Control Manager [7034] - The Ati HotKey Poller service terminated unexpectedly. It has done this 1 time(s). 1/13/2011 1:06:26 AM, error: Service Control Manager [7031] - The Windows Defender service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 15000 milliseconds: Restart the service.
==== End Of File =========================== Results of screen317's Security Check version 0.99.8 Windows XP Service Pack 3 Internet Explorer 8 `````````````````````````````` Antivirus/Firewall Check: Windows Firewall Disabled! Norton 360 McAfee Security Scan Plus Antivirus up to date! ``````````````````````````````` Anti-malware/Other Utilities Check: Malwarebytes' Anti-Malware Adobe Flash Player Adobe Reader 7.0 Adobe Reader 9 Out of date Adobe Reader installed! ```````````````````````````````` Process Check: objlist.exe by Laurent Norton ccSvcHst.exe Windows Defender MSMpEng.exe Windows Defender MSASCui.exe Malwarebytes' Anti-Malware mbamservice.exe Malwarebytes' Anti-Malware mbamgui.exe Windows Defender MsMpEng.exe Windows Defender MSASCui.exe ``````````End of Log````````````
Don`t forget Combofix must be saved to your desktop. <--Very important
Before saving to your Desktop rename Combofix to Gotcha.exe as below:
Ensure you have disabledyour Firewall and all anti virus and anti malware programs so they do not interfere with the running of ComboFix. <---Very important
Please include the C:\ComboFix.txt in your next reply for further review.
Examples of how to disable realtime protection available at the following link :-
Note: Do not click combofix's window with your mouse while it's running. That action may cause it to stall.
*EXTRA NOTES*
If Combofix detects any Rootkit/Bootkit activity on your system it will give a warning and prompt for a reboot, you must allow it to do so.
If Combofix reboot's due to a rootkit, the screen may stay black for several minutes on reboot, this is normal
If after running Combofix you receive any type of warning message about registry key's being listed for deletion when trying to open certain items, reboot the system and this will fix the issue (Those items will not be deleted)
As RequesteComboFix 11-01-14.01 - owner 01/15/2011 1:16.1.1 - x86 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2440 [GMT -5:00] Running from: c:\documents and settings\owner\Desktop\Gotcha.exe AV: Norton 360 *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8} FW: Norton 360 *Disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !! .
((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) .
c:\documents and settings\All Users\Microsoft c:\documents and settings\All Users\Microsoft\OfficeSoftwareProtectionPlatform\Cache\cache.dat c:\documents and settings\All Users\Microsoft\OfficeSoftwareProtectionPlatform\tokens.dat c:\program files\Search Toolbar c:\program files\Search Toolbar\icon.ico c:\program files\Search Toolbar\SearchToolbar.dll c:\program files\Search Toolbar\SearchToolbarUninstall.exe c:\program files\Search Toolbar\SearchToolbarUpdater.exe
. ((((((((((((((((((((((((( Files Created from 2010-12-15 to 2011-01-15 ))))))))))))))))))))))))))))))) .
You never let CF install the recovery console, we need this function available in case of major failure of your system, as follows please
We need to install the Recovery Console. This will help us restore your system in the event of a serious crash. It's very simple to complete and will only take a few moments. It may also be useful in the future.
The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
First of all, I haven't seen the "HATA Region Upload" for several days now. Mabey we got this pest. Have you seen anything in the post's sent ?
Also you should know I have on my system (1) Norton 360 , (2) Malwarebytes Anti-Malware, (3) Windows Defender, (4) Windows Malicious Software Removal Tool. I have run this software several times to remove this problem, with no success. However, as mentioned, I haven't seen this "HATA Region Upload" pop up on my desktop for several days now.
I am running Windows XP Media Center Edition, Version 2005 with service pack 3.
I see Windows XP Home Edition, SP2, Windows XP Professional SP2 on the Microsoft support site. Which of these should I run and post to my desktop ? Im assuming it's Windows Xp Professional SP 2 based on your response.
Ran ESET online scanner. Did not see anyware "list found threats" or " Export to text" The final page showed (1) Scanned files- 72,870, (2) Infected Files - 0, (3)Cleaned Files - 0, (4) Total Scan Time- 01:0018, (5) Scan Status- Finished.
See Combofix (Gotcha).txt below
ComboFix 11-01-15.01 - owner 01/16/2011 14:44:42.2.1 - x86 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2303 [GMT -5:00] Running from: c:\documents and settings\owner\Desktop\Gotcha.exe Command switches used :: c:\documents and settings\owner\Desktop\WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe AV: Norton 360 *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8} FW: Norton 360 *Disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220} .
((((((((((((((((((((((((( Files Created from 2010-12-16 to 2011-01-16 ))))))))))))))))))))))))))))))) .
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe [boot loader] timeout=2 default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS [operating systems] c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons UnsupportedDebug="do not select this" /debug multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect
- - End Of File - - 6278E03A3F570896702FB3D10A8A8376
kevinf80_1d0ac6
2 Intern
•
1131 Posts
1359
0
Posted January 8th, 2011 00:00
I'm kevinf80 and I will be helping with any malware issues you may have with your system.
Please proceed as follows :-
Step 1
Download
Link 1
Link 2
TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.
Step 2
We need to see some additional information about what is happening in your machine.
Please perform the following scan:
2. Attach.txt
Please note: You may have to disable any script protection running if the scan fails to run.
After downloading the tool, disconnect from the internet and disable all antivirus protection.
Run the scan, enable your A/V and reconnect to the internet.
Information on A/V control HERE
Step 3
Download Security Check by screen317 from HERE or HERE.
Save it to your Desktop.
Double click SecurityCheck.exe (Vista or Windows 7 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.
What i`d like in your reply :-
Kevin