UNSOLVED
Help! Outside computer attempting access
I'm having a lot of trouble with my PC. I've used AOL virus scan to quarantine/delete several spyware and adware files, but the infection has proven itself more wiley than the "mighty" AOL software. I managed to get a few more fixed with Spybot Search & Destroy, but there are still some serious issues. I'm running slow, and I also crash now and then. Periodically, a file named m?dtc.exe requests access to the internet. Also, I continue to receive the message:
A computer at address 66.231.185.135 has attempted to access one of your system ports (Port 1027)
I've downloaded hijack this, but don't have the knowlege to use it properly. Please help! Here is the log:
Logfile of HijackThis v1.99.1
Scan saved at 7:10:09 PM, on 2/7/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Scan saved at 7:10:09 PM, on 2/7/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\LTMSG.exe
C:\Program Files\Common Files\AOL\1169326689\ee\AOLSoftware.exe
C:\Program Files\Common Files\AOL\1169326689\ee\services\safetyCore\ver210_5_2_1\AOLSP Scheduler.exe
C:\Program Files\mcafee.com\antivirus\oasclnt.exe
C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Documents and Settings\Owner.LISA\Application Data\?ymantec\m?dtc.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\Program Files\Common Files\AOL\1169326689\ee\SSCEvtHdlr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
C:\Program Files\interMute\SpamSubtract\SpamSub.exe
C:\Program Files\Common Files\AOL\1169326689\ee\aolsoftware.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\AOL\1169326689\ee\services\safetyCore\ver210_5_2_1\aolavupd.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
C:\Program Files\mcafee.com\personal firewall\MPFService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\program files\internet explorer\iexplore.exe
c:\program files\common files\aol\1169326689\ee\anotify.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\LTMSG.exe
C:\Program Files\Common Files\AOL\1169326689\ee\AOLSoftware.exe
C:\Program Files\Common Files\AOL\1169326689\ee\services\safetyCore\ver210_5_2_1\AOLSP Scheduler.exe
C:\Program Files\mcafee.com\antivirus\oasclnt.exe
C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Documents and Settings\Owner.LISA\Application Data\?ymantec\m?dtc.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\Program Files\Common Files\AOL\1169326689\ee\SSCEvtHdlr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
C:\Program Files\interMute\SpamSubtract\SpamSub.exe
C:\Program Files\Common Files\AOL\1169326689\ee\aolsoftware.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\AOL\1169326689\ee\services\safetyCore\ver210_5_2_1\aolavupd.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
C:\Program Files\mcafee.com\personal firewall\MPFService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\program files\internet explorer\iexplore.exe
c:\program files\common files\aol\1169326689\ee\anotify.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://qus10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer presented by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: (no name) - {F236DA15-1FFA-472B-A69A-6744E4824F94} - C:\WINDOWS\System32\xugpcap.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0CB66BA8-5E1F-4963-93D1-E1D6B78FE9A2} - (no file)
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: (no name) - {F236DA15-1FFA-472B-A69A-6744E4824F94} - C:\WINDOWS\System32\xugpcap.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [My Web Search Bar] rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL,S
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1169326689\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AOLSPScheduler] C:\Program Files\Common Files\AOL\1169326689\ee\services\safetyCore\ver210_5_2_1\AOLSP Scheduler.exe
O4 - HKLM\..\Run: [sscRun] C:\Program Files\Common Files\AOL\1169326689\ee\SSCRun.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\mcafee.com\antivirus\oasclnt.exe
O4 - HKLM\..\Run: [EmailScan] C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
O4 - HKLM\..\Run: [MPFExe] C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
O4 - HKLM\..\Run: [spywarebot] C:\Program Files\SpywareBot\SpywareBot.exe -boot
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Xirh] C:\Documents and Settings\Owner.LISA\Application Data\?ymantec\m?dtc.exe
O4 - HKCU\..\Run: [kqku] C:\PROGRA~1\COMMON~1\kqku\kqkum.exe
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Monitor.lnk = C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZCxdm565YYUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: C:\WINDOWS\System32\nlhtmi.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AOL Antivirus Update Service (aolavupd) - AOL LLC - C:\Program Files\Common Files\AOL\1169326689\ee\services\safetyCore\ver210_5_2_1\aolavupd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: McAfee McShield (McShield) - McAfee Inc. - C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\Program Files\mcafee.com\personal firewall\MPFService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Unknown owner - c:\Program Files\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer presented by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: (no name) - {F236DA15-1FFA-472B-A69A-6744E4824F94} - C:\WINDOWS\System32\xugpcap.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0CB66BA8-5E1F-4963-93D1-E1D6B78FE9A2} - (no file)
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: (no name) - {F236DA15-1FFA-472B-A69A-6744E4824F94} - C:\WINDOWS\System32\xugpcap.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [My Web Search Bar] rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL,S
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1169326689\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AOLSPScheduler] C:\Program Files\Common Files\AOL\1169326689\ee\services\safetyCore\ver210_5_2_1\AOLSP Scheduler.exe
O4 - HKLM\..\Run: [sscRun] C:\Program Files\Common Files\AOL\1169326689\ee\SSCRun.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\mcafee.com\antivirus\oasclnt.exe
O4 - HKLM\..\Run: [EmailScan] C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
O4 - HKLM\..\Run: [MPFExe] C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
O4 - HKLM\..\Run: [spywarebot] C:\Program Files\SpywareBot\SpywareBot.exe -boot
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Xirh] C:\Documents and Settings\Owner.LISA\Application Data\?ymantec\m?dtc.exe
O4 - HKCU\..\Run: [kqku] C:\PROGRA~1\COMMON~1\kqku\kqkum.exe
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Monitor.lnk = C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZCxdm565YYUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: C:\WINDOWS\System32\nlhtmi.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AOL Antivirus Update Service (aolavupd) - AOL LLC - C:\Program Files\Common Files\AOL\1169326689\ee\services\safetyCore\ver210_5_2_1\aolavupd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: McAfee McShield (McShield) - McAfee Inc. - C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\Program Files\mcafee.com\personal firewall\MPFService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Unknown owner - c:\Program Files\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
I really appreciate anyone's advice. Thank you in advance.
234
0
Posted February 8th, 2007 22:00
Thank you for youre help. It is truely appreciated. Here is that information.Adobe Photoshop Album 2.0 Starter Edition
Adobe Photoshop Album Starter Edition
Adobe Reader 6.0
AOL Coach Version 1.0(Build:20030807.3)
AOL Uninstaller (Choose which Products to Remove)
ArcSoft ShowBiz 2
Blackhawk Striker from Compaq (remove only)
Blasterball 2 from Compaq (remove only)
Bounce Symphony from Compaq (remove only)
CA Pest Patrol Realtime Protection
Compaq Connections
Compaq Instant Support
Compaq Organize
Conquest 3.1
Desktop Doctor
Easy Internet Sign-up
Excavation from Compaq (remove only)
Fish Tycoon
Five Card Frenzy from Compaq (remove only)
Google Toolbar for Internet Explorer
Granny in Paradise
Hijackthis 1.99.1
HijackThis 1.99.1
Hotfix for Windows Media Format SDK (KB902344)
HP Deskjet Preloaded Printer Drivers
HP Photo & Imaging 3.1
HP Photo and Imaging 2.0 - Photosmart Cameras
HP PSC & OfficeJet 3.0
HP Software Update
Intel(R) Extreme Graphics Driver
IntelliMover Data Transfer Demo
Internet Explorer Q828750
InterVideo WinDVD Player
J2SE Runtime Environment 5.0 Update 3
J2SE Runtime Environment 5.0 Update 9
Java 2 Runtime Environment, SE v1.4.2
KBD
Learn2 Player (Uninstall Only)
LimeWire 4.12.3
LiveUpdate 1.90 (Symantec Corporation)
Macromedia Flash Player 8
Memories Disc Creator 2.0
Microsoft .NET Framework 1.1
Microsoft Encarta Encyclopedia 2000
Microsoft Expedia Streets & Trips 2000
Microsoft Money 2000 Standard Edition
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft Office Standard Edition 2003
Microsoft Picture It! Express 2000
Microsoft Plus! Digital Media Edition
Microsoft Word 2000
Microsoft Works 2000
Microsoft Works 2000 Setup Launcher
Microsoft Works 7.0
Monopoly 3
Mozilla Firefox (2.0.0.1)
MUSICMATCH® Jukebox
MySpaceIM
MySpaceIM
NVIDIA GART Driver
OIN
Orbital from Compaq (remove only)
Otto from Compaq (remove only)
Outerinfo
Outlook Express Update Q330994
Overball from Compaq (remove only)
PC-Doctor for Windows
Photosmart 140,240,7200,7600,7700,7900 Series
Polar Bowler from Compaq (remove only)
PS2
Python 2.2 combined Win32 extensions
Python 2.2.1
Quicken 2004
QuickTime
RealArcade
RealOne Player
RecordNow!
Risk II
Risk II (remove only)
S3 S3Display
S3 S3Gamma2
S3 S3Info2
S3 S3Overlay
Safety and Security Center Uninstaller
SanDisk TransferMate
Sandlot Games Client Services
Slyder from Compaq (remove only)
Sonic Update Manager
SpamSubtract
Spybot - Search & Destroy 1.4
The Apprentice
Tiks Texas Hold em
Viewpoint Media Player (Remove Only)
WildTangent GameChannel (remove only)
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB821557
Windows XP Hotfix - KB823559
Windows XP Hotfix - KB824146
Windows XP Hotfix (SP2) [See Q329115 for more information]
Windows XP Hotfix (SP2) [See q329256 for more information]
Windows XP Hotfix (SP2) [See Q329390 for more information]
Windows XP Hotfix (SP2) [See Q329834 for more information]
Windows XP Hotfix (SP2) Q327979
Windows XP Hotfix (SP2) Q328310
Windows XP Hotfix (SP2) Q329112
Windows XP Hotfix (SP2) Q329170
Windows XP Hotfix (SP2) Q329909
Windows XP Hotfix (SP2) Q331953
Windows XP Hotfix (SP2) Q331958
Windows XP Hotfix (SP2) Q810565
Windows XP Hotfix (SP2) Q810577
Windows XP Hotfix (SP2) Q810833
Windows XP Hotfix (SP2) Q811789
Windows XP Hotfix (SP2) Q814033
Windows XP Hotfix (SP2) Q814995
Windows XP Hotfix (SP2) Q815485
Windows XP Hotfix (SP2) Q817287
Windows XP Hotfix (SP2) Q817606
Word in Works Suite add-in
WW2 Pacific Heroes
Yahoo! Toolbar for Internet Explorer234
0
Posted February 8th, 2007 23:00
aalbert82
You are most welcome.
We have some work to do here, so please be patient
1. Reboot into Safe Mode
This can be done by
- Restart your PC, and after it starts, but before you see the Windows Splash screen
Begin tapping the F8 key twice a second untill you reach another menu screen (black background with white menu choices)
Use your arrow keys and select Safe Mode and then Enter
2. Go to Add/Remove Programs (Click Start->>Control Panel->>Add/Remove Programs)
And uninstall the following programs
- OIN
Outerinfo
WildTangent GameChannel (remove only) <<- THIS LINK->>
Close Windows Explorer->>Reboot your PC
3. Go here and download Purity Scan Uninstaller
And Save it to your desktop
4. Please run the Purity scan Uninstaller
If you have any problems a Tutorial can be found here
5. Reboot your PC->>Rerun Hijackthis and post a freshHijackthis log- Restart your PC, and after it starts, but before you see the Windows Splash screen
234
0
Posted February 9th, 2007 02:00
I've uninstalled the programs, but I cannot download the uninstall file for outerinfo. I'm sure I'm just doing something stupid, so I apologize if this is a problem my 4 month old could fix... I've lowered my security settings, turned off my pop up blocker, and even shut down my firewall trying to get the file downloaded. Nothing seems to work. I get a message that states, "Your current security settings will not allow you to download this file". I don't know if it will help but here is the most recent hijackthis log:Logfile of HijackThis v1.99.1
Scan saved at 8:20:22 PM, on 2/8/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\LTMSG.exe
C:\Program Files\Common Files\AOL\1169326689\ee\AOLSoftware.exe
C:\Program Files\Common Files\AOL\1169326689\ee\services\safetyCore\ver210_5_2_1\AOLSP Scheduler.exe
C:\Program Files\mcafee.com\antivirus\oasclnt.exe
C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\AOL\1169326689\ee\SSCEvtHdlr.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
C:\Program Files\interMute\SpamSubtract\SpamSub.exe
C:\Program Files\Common Files\AOL\1169326689\ee\aolsoftware.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\AOL\1169326689\ee\services\safetyCore\ver210_5_2_1\aolavupd.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
C:\Program Files\mcafee.com\personal firewall\MPFService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\program files\internet explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
c:\program files\common files\aol\1169326689\ee\aexplore.exe
C:\Program Files\Hijackthis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer presented byComcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\ProgramFiles\Yahoo!\Common\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\ProgramFiles\Yahoo!\Common\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0CB66BA8-5E1F-4963-93D1-E1D6B78FE9A2} - (no file)
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\ProgramFiles\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\ProgramFiles\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programfiles\google\googletoolbar3.dll
O2 - BHO: (no name) - {F236DA15-1FFA-472B-A69A-6744E4824F94} - C:\WINDOWS\System32\xugpcap.dll (filemissing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\ProgramFiles\Yahoo!\Common\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programfiles\google\googletoolbar3.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [My Web Search Bar] rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL,S
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1169326689\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AOLSPScheduler] C:\Program Files\CommonFiles\AOL\1169326689\ee\services\safetyCore\ver210_5_2_1\AOLSP Scheduler.exe
O4 - HKLM\..\Run: [sscRun] C:\Program Files\Common Files\AOL\1169326689\ee\SSCRun.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\mcafee.com\antivirus\oasclnt.exe
O4 - HKLM\..\Run: [EmailScan] C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
O4 - HKLM\..\Run: [MPFExe] C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
O4 - HKLM\..\Run: [spywarebot] C:\Program Files\SpywareBot\SpywareBot.exe -boot
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager]C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\Run: [swg] C:\ProgramFiles\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [kqku] C:\PROGRA~1\COMMON~1\kqku\kqkum.exe
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\CompaqConnections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Monitor.lnk = C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Search -http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZCxdm565YYUS
O8 - Extra context menu item: E&xport to Microsoft Excel -res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\ProgramFiles\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\ProgramFiles\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} -C:\WINDOWS\web\related.htm
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: C:\WINDOWS\System32\nlhtmi.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. -C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AOL Antivirus Update Service (aolavupd) - AOL LLC - C:\Program Files\CommonFiles\AOL\1169326689\ee\services\safetyCore\ver210_5_2_1\aolavupd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\GoogleUpdater\GoogleUpdaterService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\ProgramFiles\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: McAfee McShield (McShield) - McAfee Inc. - C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\ProgramFiles\mcafee.com\personal firewall\MPFService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Unknown owner - c:\Program Files\NortonAntiVirus\navapsvc.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. -C:\WINDOWS\wanmpsvc.exe234
0
Posted February 9th, 2007 11:00
aalbert82
You may not be doing anything wrong, could be the infection interfering. Making good progress so far
You may want to print out these instructions for reference as we will be doing most of this fix in Safe Mode
1. Boot into Safe Mode
2. Rerun Hiajckthis (scan only) and place checks beside the following entries
- O2 - BHO: (no name) - {0CB66BA8-5E1F-4963-93D1-E1D6B78FE9A2} - (no file)
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {F236DA15-1FFA-472B-A69A-6744E4824F94} - C:\WINDOWS\System32\xugpcap.dll (file
missing)
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [My Web Search Bar] rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL,S
O4 - HKLM\..\Run: [spywarebot] C:\Program Files\SpywareBot\SpywareBot.exe -boot
O4 - HKCU\..\Run: [kqku] C:\PROGRA~1\COMMON~1\kqku\kqkum.exe
O8 - Extra context menu item: &Search -
http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZCxdm565YYUS
3. Using Windows Explorer
- (Right click on "Start," select "Explore," and you will see the "tree' of file folders in the left side of the window. Click on the "+" next to any folder name to expand its contents)
- C:\PROGRA~1\MYWEBS~1 <<-Should translate C:\Program Files\My Web Search
C:\Program Files\SpywareBot
C:\PROGRA~1\COMMON~1\kqku <<-Should translate C:\Program Files\Common Files\kqku
- O2 - BHO: (no name) - {0CB66BA8-5E1F-4963-93D1-E1D6B78FE9A2} - (no file)
234
0
Posted February 10th, 2007 03:00
I followed your instruction, but two of the three folders you told me to delete did not exist. They were:C:\PROGRA~1\MYWEBS~1 <<-Should translate C:\Program Files\My Web Search
C:\PROGRA~1\COMMON~1\kqku <<-Should translate C:\Program Files\Common Files\kqkuHere is the new log:Logfile of HijackThis v1.99.1
Scan saved at 9:33:10 PM, on 2/9/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\Common Files\AOL\1169326689\ee\AOLSoftware.exe
C:\Program Files\Common Files\AOL\1169326689\ee\services\safetyCore\ver210_5_2_1\AOLSP Scheduler.exe
C:\Program Files\mcafee.com\antivirus\oasclnt.exe
C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\AOL\1169326689\ee\SSCEvtHdlr.exe
C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
C:\Program Files\interMute\SpamSubtract\SpamSub.exe
C:\Program Files\Common Files\AOL\1169326689\ee\aolsoftware.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\AOL\1169326689\ee\services\safetyCore\ver210_5_2_1\aolavupd.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
C:\Program Files\mcafee.com\personal firewall\MPFService.exe
c:\program files\common files\aol\1169326689\ee\aexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\wuauclt.exe
c:\program files\internet explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer presented byComcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\ProgramFiles\Yahoo!\Common\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\ProgramFiles\Yahoo!\Common\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\ProgramFiles\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\ProgramFiles\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programfiles\google\googletoolbar3.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\ProgramFiles\Yahoo!\Common\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programfiles\google\googletoolbar3.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1169326689\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AOLSPScheduler] C:\Program Files\CommonFiles\AOL\1169326689\ee\services\safetyCore\ver210_5_2_1\AOLSP Scheduler.exe
O4 - HKLM\..\Run: [sscRun] C:\Program Files\Common Files\AOL\1169326689\ee\SSCRun.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\mcafee.com\antivirus\oasclnt.exe
O4 - HKLM\..\Run: [EmailScan] C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
O4 - HKLM\..\Run: [MPFExe] C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager]C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\Run: [swg] C:\ProgramFiles\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\CompaqConnections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Monitor.lnk = C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\ProgramFiles\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\ProgramFiles\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} -C:\WINDOWS\web\related.htm
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: C:\WINDOWS\System32\nlhtmi.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. -C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AOL Antivirus Update Service (aolavupd) - AOL LLC - C:\Program Files\CommonFiles\AOL\1169326689\ee\services\safetyCore\ver210_5_2_1\aolavupd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\GoogleUpdater\GoogleUpdaterService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\ProgramFiles\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: McAfee McShield (McShield) - McAfee Inc. - C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\ProgramFiles\mcafee.com\personal firewall\MPFService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Unknown owner - c:\Program Files\NortonAntiVirus\navapsvc.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. -C:\WINDOWS\wanmpsvc.exe234
0
Posted February 10th, 2007 22:00
aalbert82
Good job so far. Before we continue you have a suspicious file we need to have checked
1. Please upload this file to Jotti's Online Virus Scan
- C:\WINDOWS\System32\nlhtmi.dll
- Click " Browse" at the top of the page
- Navigate to (Locate)
- C:\WINDOWS\System32\nlhtmi.dll
- Click " Open" Then the "Submit" and let the scan finish
- Scroll down to the bottom of the page to find the results
- Copy/paste the results in your next reply.
bamajim Graduate of MRU234
0
Posted February 11th, 2007 02:00
Here is the information from the scan. Again, thank you for your help. I appreciate the amount of time you are taking to fix my problem.Service load: 0% 100% File: nlhtmi.dll Status:POSSIBLY INFECTED/MALWARE (Note: this file has been scanned before. Therefore, this file's scan results will not be stored in the database) (Note: this file was only classified as malware by scanners known to generate more false positives than the average scanner. Do not consider these results definately accurate. Also, because of this, results of this scan will not be recorded in the database.)MD5 7e75be4c954c65b46fcb6d85b82b2170 Packers detected:-Scan taken on 11 Feb 2007 03:52:52 (GMT) AntiVirFound nothingArcaVirFound nothingAvastFound nothingAVG AntivirusFound nothingBitDefenderFound DeepScan:Generic.AFCore.A8314C6CClamAVFound nothingDr.WebFound nothingF-Prot AntivirusFound nothingF-Secure Anti-VirusFound nothingFortinetFound nothingKaspersky Anti-VirusFound nothingNOD32Found nothingNorman Virus ControlFound nothingVirusBusterFound nothingVBA32Found nothing234
0
Posted February 11th, 2007 23:00
aalbert82
You are most welcome.
We will leave the file. We still have a few things to do.
In your Installed program list, ther was no sign of an active AntiVirus program. There are signs of one or 2 in your Hijackthis log, but none seem to be loaded properly. So let's get one. It's Free, and then we will dump the leftovers from the others.
Go HERE and download AVG free
Update it and run a full System Scan
Then rerun Hijackthis and post a fresh log
bamajim
1 Rookie
•
10376 Posts
234
0
Posted February 8th, 2007 13:00
Re Run Hijackthis
- At the Main window select " Open the misc tool section"
Copy and paste that list as a reply to this threadThen select " Open uninstall manager"
Then " save list" and save it to your desktop