UNSOLVED
HELP!!!
I need help!!! My computer has been infected with spyware...I've tried to delete it using several anti-spyware programs and the problem still exists.
I believe that the spyware that has infected my computer is called "huaci" there's a folder but I cannot delete it, it says "access denied."
Whenever I go on computer after a while I'll have website "huananjiang.com" start up on it's own...there are also some toolbars that have been created but I cannot read what they are. In addition I get pop-ups of adult content.
Can someone please tell me how I can try to get rid of this without having to re-install my entire Windows?
Thanks,
Hannah
bamajim
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10376 Posts
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Posted June 24th, 2006 01:00
Go Here And download HijackThis
Save it in a convenient permanent folder such as C:\\HJT\\, double click HijackThis.exe, and hit "Scan". When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that, save the log, Ctrl-A to Select All, and copy its contents AT THE LINK BELOW
LINK
and include a description of the problem along with your log
Please do not be tempted to "fix" on your own. Hijackthis is a very powerful tool, if used incorrectly can cause system problems
bamajim
Training at Malware Removal University