Hi Nadi05...

Please do not double post as it causes some confusion. I was waiting for your reply in your other thread...see link below...I mentioned in that thread "Once done reply back here with a new Hijackthis Log and I will analyze it".

http://forums.us.dell.com/supportforums/board/message?board.id=si_hijack&message.id=8199

Anyways If you have any questions please post back as a reply to this Thread\Topic and I will be advised by email so I can return and help you. Do not start another Thread\Topic. I will be looking over your log. Please give me some time to go look it over and I will post back as soon as possible.

Thank You,

Message Edited by dobhar on 07-06-2005 06:32 PM

Hi Nadi05...

No problem, thanks for understanding... :)

***IMPORTANT***
Before we begin, you are running HijackThis from your Desktop.  HijackThis needs to run in a folder on it's own and not from the Desktop.  So before your run ANY of the fixes below I need you to move HiJackThis to it's own folder like C:\HJT.  Please create the folder and move the HijackThis.exe file from the Desktop into the HJT folder.

Once that is done please run the fixes below... :)
________________________________________

Please print out or copy these instructions\tutorials to Notepad as the internet will be unavailble to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.
________________________________________

Step 1.
==========
- Download and install CCleaner (latest version is 1.20.118) from http://www.ccleaner.com/download120x.asp
(NOTE: Do not run this program yet)

Step 2.
==========
We need to uninstall some programs using "Add or Remove Programs" in the Control Panel...
- Get into Control Panel and double-click "Add or Remove Programs".
- Look in the Currently installed programs box for each program listed below and if it is there:
* Click on it to select it.
* Click Change (or Change/Remove) button.
* If you are prompted to confirm the removal of the program, click "Yes"

Fun Web Products Easy Installer
My Search Bar
MyWay Speed Bar
My Web Search Bar
Need2Find
Smiley Central
WeatherBug
Web Search

(Note: Or anything looking similiar to the above)

Step 3.
==========
Reboot computer into "Safe Mode" Using the F8 method...
- Restart the computer
- As soon as the BIOS is loaded begin tapping the F8 key until the Boot Menu appears
- Use the arrow keys to select the Safe Mode menu item
- Press the Enter key
(Note: For additional help in booting into Safe Mode, see the following site http://www.bleepingcomputer.com/forums/tutorial61.html )

Step 4.
==========
We need to make sure all hidden files are showing...
- Open "My Computer"
- Click on "Tools" and from the drop down menu select "Folder Options"
- Select the "View" tab
- Under the "Hidden files and folders" heading SELECT "Show hidden files and folders"
- UNCHECK the "Hide file extensions for known types option"
- UNCHECK the "Hide protected operating system files (recommended) option"
- Click "Yes" to confirm
- Click "OK"

Step 5.
==========
- Close all Windows and Programs
- Start HijackThis...
- Select\check the following entries if still listed, Double-check to make sure that only these entries are checked...

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - C:\Program Files\Need2Find\bar\1.bin\ND2FNBAR.DLL (file missing)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [ixhnil] c:\windows\system32\rkxksos.exe
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O8 - Extra context menu item: &Search - http://ka.bar.need2find.com/KA/menusearch.html?p=KA
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)

- Click the "Fix checked" button.

Step 6.
==========
Delete the following file(s) and folder(s) in BOLD only, if found (Note: Don't be concerned if not found but advise in your next post)
C:\Program Files\Need2Find <<<= Delete This Folder
C:\Program Files\Media Access <<<=Delete This Folder
C:\Program Files\AWS <<<=Delete This Folder
C:\Program Files\MySearch <<<=Delete This Folder

c:\windows\system32\rkxksos.exe <<<= Delete This File

Step 7.
==========
We now need to cleanup all the Temp, Temorary Internet Files, Recycle Bin, etc...
- Start the CCleaner program I had you download earlier
- We are only going to work with the "Cleaner" section. (Note: Do not use the "Issues" section)
- click on the Run Cleaner button in the lower right-hand corner
- After complete close program and reboot computer into "Normal Mode"

Step 8.
==========
- Download, install, setup, and run Ad-aware SE 1.06 and Spybot S&D 1.4 per the instructions found at http://forum.malwareremoval.com/viewtopic.php?t=13
(Note: If you already have Ad-aware and Spybot install make sure they are updated, setup per instructions in link, and re run)

Step 9.
==========
Run these Online Virus\Trojan scans...Let them fix whatever they find
TrendMicro Housecall => http://housecall.trendmicro.com/housecall/start_corp.asp
BitDefender On-Line Virus Scan => http://www.bitdefender.com/scan/licence.php

Step 10.
==========
- Please post back a new fresh HijackThis log
- Please advise what the "Online" scans found

Message Edited by dobhar on 07-08-2005 12:57 AM

Hi...

Please read the following is to why I recommended removing Weatherbug => http://www.pchell.com/support/weatherbug.shtml

A good alternative is called Weatherpulse => http://tropicdesigns.net/weatherpulse.php  Works just like Weatherbug.

This is just my recommendation.  I cannot tell you what to run on your PC as it is your PC.  Please remove or keep Weatherbug and continue on with the "Fixes". If you decide to keep just ignore the parts that ask you to "remove or fix" Weatherbug.

Kent

Message Edited by dobhar on 07-07-2005 04:45 PM

Ok I tried to follow your instructions and hope that I've done things right.  I tried to move the HijackThis program into a new folder but I'm not sure I did correctly.  As for the programs you requested to remove:

Fun Web Products Easy Installer - Not there

My Search Bar - Not there

MyWay Speed Bar - Not there

My Web Search Bar - Not there

Need2Find - would not remove Error message read: "Error loading C;\PROGRA~1\NEED2F~1\bar\1.bin\Nd2fnBar.dll  The specified module could not be found."

Smiley Central - Not there

WeatherBug - Removed

Web search - Not there

Removed all entries found in Step 5 from the HijackThis prorgram.  None of the file/folders shown in Step 6 were found.  Spybot S&D 1.4 would not download.  All downloads found had an error message saying that the file was corrupted.  TrendMicro housecall deleted 3 files. BitDefender Scan found 7 viruses, 10 infected files, and deleted 10 files.  The new HijackThis log is as follows:

Logfile of HijackThis v1.99.1
Scan saved at 5:29:48 PM, on 7/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HJT\HijackThis.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSCNo.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_games/popcap/insaniquarium/popcaploader_v6.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISSERV.EXE
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: Norton Internet Security Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\SymProxySvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Thanks for your help.

Hi Nadi05...

Yes, you did move HJT correctly :smileyhappy:

Well Congrats...Nice job.   Your HJT log points to you being clean.  I'm adding my {All Clean} speech to the end of this. Note Step 1 below is important to run asap

• Open "My Computer".
• Click on "Tools" and from the drop down menu select "Folder Options".
• Select the "View" tab.
• Under the Hidden files and folders heading UNSELECT "Show Hidden files and folders".
• CHECK the Hide protected operating system files (recommended) option".
• Click "Yes" to confirm.
• Click "OK".

_____________________________________

Your log looks clean...

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point. You can find instructions on how to enable and reenable system restore here:
   
   Managing Windows Millenium System Restore or Windows XP System Restore Guide
   
   Renable system restore with instructions from tutorial above
   
   
2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
   
   1. 
      
   2. From within Internet Explorer click on the Tools menu and then click on Options.
   3. Click once on theSecurity tab
   4. Click once on the Internet icon so it becomes highlighted.
   5. Click once on the Custom Level button.
      1. Change the Download signed ActiveX controls to Prompt
      2. Change the Download unsigned ActiveX controls to Disable
      3. Change the Initialize and script ActiveX controls not marked as safe to Disable
      4. Change the Installation of desktop items to Prompt
      5. Change the Launching programs and files in an IFRAME to Prompt
      6. Change the Navigate sub-frames across different domains to Prompt
      7. When all these settings have been made, click on the OK button.
      8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
   6. Next press the Apply button and then the OK to exit the Internet Properties page.
   
   
3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some online & their stand-alone antivirus programs:
   Virus, Spyware, and Malware Protection and Removal Resources
   
   
4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
   
   
5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly. For a tutorial on Firewalls and a listing of some available ones see the link below:
   Understanding and Using Firewalls
   
   
6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
   
   
7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here:
   Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
   
   
8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here:
   Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
   
   
9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A tutorial on installing & using this product can be found here:
   Using SpywareBlaster to protect your computer from Spyware and Malware
   
   
10. Install IE-SPYAD - IE-SPYAD adds a list of sites and domains associated with advertisers, marketers, and crapware pushers to the Restricted sites zone of Internet Explorer. A tutorial on installing & using IE-SPYAD can be found here:
    Using IE-Spyad to enhance your privacy and security
    
    
11. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help