I had my laptop hooked up to my tv through an HDMI cord. My laptop screen was not appearing on my tv so I right clicked on my desktop and clicked the option to move screen to tv. After that my screen went black and nothing showed up on my tv. My computer was unresponsive so I turned it off and powered back up. My dell loading screen showed up then it went to a black screen with a movable cursor. Again my laptop was unresponsive to everything I tried. I have tried running in safe mode but the screen remains black. I have tried starting at last known good config and still black screen. I have tried hooking it back up to my tv to see if i can get the screen to show up there but again it just gives me the black screen and cursor. At this moment I am running diagnostics and so far all has been good but it is still going. If anyone has an idea of how I can fix this it would be much appreciated! I am a college student and I need my laptop! Thanks!

i just now had the same problem where my screen would black out and only show my cursor.... and I kept reading and reading on the ways you guys tried to solve the issue. I downloaded the spyhunter as well....nothing would work....what I did to solve this problem I actually stumbled into on accident....very simple....nothing to download...... just make sure you have all the files you need saved or backed up somewhere..... 1.restart computer and select the option run in safe mode with networks (mine was f5) 2.hold ctrl+alt+delete to bring up task manager and at the bottom left of the task manager box it will say either (more details) or (fewer details) make sure you have MORE DETAILS selected. 3.click file and hit run new task. 4.when it lets you type in the box.....................type CONTROL PANEL 5. select user accounts and family safety. 6. select the user account that is blacking out after start up. 7.click make changes to my account in pc settings. WHEN I DID THIS IT GAVE ME AN OPTION THAT SAID I HAD TO REFRESH WINDOWS BEFORE I COULD MAKE ANY CHANGES TO THE ACCOUNT. SO I CLICKED REFRESH....MY LAPTOP DID ITS THING AND NOW ITS JUST LIKE BRAND NEW AGAIN....ONLY TOOK 15 MINUTES... IF YOU KNOW A FASTER OR EASIER WAY TO GET TO THE OPTION THAT WANTS YOU TO LET WINDOWS REFRESH ITSELF....THATS ALL YOU HAVE TO DO!! ...............................................enjoy hope this works for you guys as it did for me

All things being more difficult than need to be with Windows these days, I would simply restore a previously 'Known Good' boot. Start pressing repeatedly, F8 , as soon as the Dell Splash screen goes away (and be really quick!) Should give you the Safe/Normal boot screen with a number of other options, one being 'restore a previously known good boot'

‎Need help, please look at my HJT log!

Start a discussion

UNSOLVED

flytalon93

updated

22 years ago

flytalon93

5 Posts

1392

December 10th, 2004 04:00

Need help, please look at my HJT log!

Hello,

Heres the story, my wife's computer (Dimension 4550) was working fine this morning. Surfing the internet with no problems. We went out to run a few errands and when we returned to click on Internet Explorer, we got the "The page cannot be displayed" message. The web address it was trying to go to was very, very long. So we ran Ad-Aware and Spy Sweeper. It picked out alot of items, I mean alot, I know a virus (trojan) was forced into the system during the time we were out running errands. We finally got the web address bar to return to our original setting (home page) but we are still getting the "The page cannot be displayed" message. The cable modem is powered up, recieving data from cable, and has a connection the PC. I went into the "internet options" tab and did the "windows help" suggested I do, but still getting the same message. Did a little research here on the forums and went to majorgeeks.com and downloaded hijackthis. Please if anyone can help it would be greatly appreciated. Here is the log from hijackthis:

Logfile of HijackThis v1.98.2
Scan saved at 11:34:42 PM, on 12/9/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\ahead\InCD\InCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\WinAce\WinAce.exe
C:\DOCUME~1\CHRIST~1\LOCALS~1\Temp\~AceTemp\hijackthis\HijackThis.exe
C:\WINDOWS\system32\cidaemon.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr6/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr6/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.cox.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
R3 - URLSearchHook: (no name) - _{00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\2.bin\MWSSRCAS.DLL
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: Search Relevancy - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\PROGRA~1\SEARCH~1\SEARCH~2.DLL
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Windows TaskAd] C:\Program Files\Windows TaskAd\WinTaskAd.exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\RECYCLER\NPROTECT\00021671.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1100381188562

I am currently using our spare computer on dial up. This is the only way we could access the forums. Thanks is advance

Steve

Message Edited by flytalon93 on 12-10-2004 01:01 AM

Message Edited by flytalon93 on 12-10-2004 01:03 AM

MS
Midnight Star
4791 Posts
230
0
Posted December 10th, 2004 05:00
flytalon,

When you step out, consider 'halting' all internet access with your firewall, then 'allowing' it when you return. Also, if you have any questions at all before you begin, please feel free to post back.

-----

First, let's get HiJackThis in it's own folder ( C:\HJT ) and out of the temporary download folder. We're going to 'flush' the temp files when where done, and we'll lose not only the program, but the backups it creates as well.

Reboot your computer into "Safe Mode".

-----

Next, go to Add/Remove programs and remove(uninstall) then following, if present:

Windows AdControl
Windows TaskAD
SearchAssistant
MyWebSearch

-----

Next, run HiJackThis and click "Scan", then check(tick) the following, if present:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr6/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr6/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com

R3 - URLSearchHook: (no name) - _{00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\2.bin\MWSSRCAS.DLL

O2 - BHO: Search Relevancy - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\PROGRA~1\SEARCH~1\SEARCH~2.DLL

O4 - HKLM\..\Run: [Windows TaskAd] C:\Program Files\Windows TaskAd\WinTaskAd.exe

Now with all windows closed, except HiJackThis,click "Fix checked".

-----

Locate and delete the following item(s), if present. Make sure your able to view system and hiddem files/ folders:

[files...]

C:\PROGRA~1\SEARCH~1\SEARCH~2.DLL

[folders...]

C:\Program Files\MyWebSearch
C:\Program Files\Windows TaskAd

Reboot your computer normally.

-----

Post back a new log.

Mike.
MS
Midnight Star
4791 Posts
230
0
Posted December 10th, 2004 06:00

flytalon,

Let's do a little cleanup first...

Run "Disk Cleanup" and allow it to remove anything that it finds.

Run AdAware SE Personal and Spybot S&D, and allow them to cleanup any registry entry(s) that HiJackThis couldn't fix, left behind from the 'infection'.

We'll 'flush' your system restore points after we resolve your Internet Explorer issues.

Next, check both Nortons firewall (if your running it), ZoneAlarm and the SP2 firewall (if your running it), and make sure Internet Explorer isn't being blocked, along with any system related files; check the "Programs" section of each.

If your running more than one firewall, just use one.

Next, open a command line and enter the following:

ping www.dell4me.com

ping 143.166.83.21

Go to "Network Connections" and right-click on the icon that represents your current internet connect, then select "Repair".

Post back the results.

Mike.
F
flytalon93
5 Posts
230
0
Posted December 10th, 2004 06:00
Hey Mike, thanks for tip on the blocking internet traffic with the firewall, I never knew Norton can do that.

Well, I did everything that was posted, but still the same message. Heres a new HJT log after all the steps:

Logfile of HijackThis v1.98.2
Scan saved at 1:19:59 AM, on 12/10/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\Tablet.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\ahead\InCD\InCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.cox.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\RECYCLER\NPROTECT\00021671.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1100381188562

Thanks in advance for your help,

Steve
F
flytalon93
5 Posts
230
0
Posted December 10th, 2004 08:00
Mike,

Well I ran spybot, adware se and cc clean up. Computer seems to be more responsive now. I did disable the norton firewall and what do you know, I have internet again. But when I enable it, I get the message. I am thinking about uninstalling norton firewall and just running ZoneAlarm firewall. What do you think?

Thanks,

Steve
MS
Midnight Star
4791 Posts
230
0
Posted December 10th, 2004 08:00

Steve,

Good work!

That sounds just fine, one firewall is really all you need. If your really into firewalls though, Norton's is more configurable than the free version of ZA (which is what I use on my desktop).

Later, you might consider adding an extra layer by using a hardware router(firewall), mine is a Linksys, and they run aournd $40 - $50 retail.

Happy surfing,

Mike.
MS
Midnight Star
4791 Posts
230
0
Posted December 10th, 2004 08:00
Steve,

Let's go ahead and 'flush' out your system restores points, to finish the cleanup. If there are more than one user account on your pc, i'd also recommend checking each account for any of resident 'problems' we've just fixed.

Mike.
F
flytalon93
5 Posts
230
0
Posted December 10th, 2004 15:00
Mike,

How do I flush out the restore points?

Steve
MS
Midnight Star
4791 Posts
230
0
Posted December 10th, 2004 16:00

Steve,

Disable, then re-enable System Restore. Then i'd immediately create a new one manually, just name it anything you'd like.

Mike.
F
flytalon93
5 Posts
230
0
Posted December 10th, 2004 18:00
Mike,

Thanks a million. I disabled, then enabled it. Created a manual restore point and all is good. Love this forum.

Steve

Need help, please look at my HJT log!

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