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holz2628

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21 years ago

H

holz2628

13 Posts

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1233

March 8th, 2006 17:00

please help!

please help, when i turn my computer on a box called system 32 appears everytime! also i keep getting pop ups constantly when i am on the internet. how can i stop this from happening as i have tried blocking them but that doesnt seem to have worked
  • ky331

    5 Journeyman

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    Posted March 8th, 2006 17:00

    Download a self-extracting copy of the latest version of HJT (HiJackThis) (version 1.99.1) from
    Save it to your Desktop.
    Double-click on the file    hijackthis_sfx.exe    file, and allow it to self-extract [by clicking on UnZip] into the suggested/default folder,
    C:\Program Files\HijackThis
     
    Use Windows Explorer to navigate your way into this folder, and then double click on HiJackThis. exe

    Click on  Do a System Scan and Save a LogFile

    This will automatically open NotePad

    Copy the entire file from NotePad:  EDIT/SelectAll, EDIT/Copy

    Then go to the new forum dedicated for HiJack This logs (**NOT** back here), and  PASTE the results there:

    http://forums.us.dell.com/supportforums/board?board.id=si_hijack

    Be sure to include a detailed description of any problems/errors/warnings you are encountering.

    Hopefully, one of the HJT experts will get to it as quickly as possible.

     

    WARNING:  HiJack This is a VERY POWERFUL tool.  While it's  completely safe  for you to download, generate, and post your log (as described above), you should *NOT* attempt to do anything else (in particular, do NOT use it to delete/fix any entries) until you are advised to do so by a forum expert!!   Improper use of this tool can severely damage your system.