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pochejp

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21 years ago

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pochejp

13 Posts

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2699

February 23rd, 2006 21:00

Spyware help needed.

I have something in my computer I can't figure out how to get rid of. My home page is hijacked by something that comes up as "res://shdocnv.dll/blank.html". I have tried all the ad-aware type removal programs but nothing has helped. Any info would be appreciated.
  • bamajim

    1 Rookie

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    10376 Posts

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    Posted February 24th, 2006 00:00

    pochejp

    go here
    http://dsvs.org/5/HijackThis.exe
    and download hijackthis

    Save it in a convenient permanent folder such as C:\HJT\, double click HijackThis.exe, and hit "Scan".

    When the scan is finished, the "Scan" button will change into a "Save Log" button.
    Press that, save the log, Ctrl-A to Select All, and copy its contents here.


    http://forums.us.dell.com/supportforums/board?board.id=si_hijack

    so we can see what is going on


    Please do not be tempted to "fix" on your own. Hijackthis is a very powerful tool, if used incorrectly can cause system problems.

    bamajim