UNSOLVED
virus?
I wonder if someone can assist me whenever I try and access a programme from my shorcuts on the home page my computer shuts down after a message come up which says -- Dr Watson Postmortem Debugger has encountered a problem and needs to close.Please tell Microsoft about this problem. we have created an error report you can send to help us improve Dr Watson etc.
I know similar messages come up for Microsof if a problem is encountered but I fele this Dr Watson may be some sort of alian intrusion. Has anyone else come across this and discovered how to rectify it please. Lito
It is not hard to fix...Print this out
It is not a virus, nor do you have to down-load anything to fix it. And for God Sake, do not re-format your pc.......or mess with your registry!
A Tech informed me it is a microsoft problem, don’t know if it is true, it seems to be. Problems are from an update from microsoft with the SP2....Tech didn’t know how to fix it, but I figured it out........
When the error box pops up, click on the link in the box see error file........You will see a path or 2 that looks something like this:
c:\docume~1\user\locals~1\Temp\werabbb.dir00\DRWTSN32.exe.mdmp
Write it down
Now, Re-Boot computer in safe-mode.............press F8 as soon as it starts to re-boot: This brings you into safe-mode. Here, you can get into your files.
Go into Windows Explorer, follow the path and delete the file: DRWTSN32.exe.
Now step 2: Go into the control panel, then add/remove programs. Find the program.........SP2 and click uninstall. This is the up-date from microsoft. You don’t need it anyway. If you don’t do both steps, it will just re-load.
Then, Re-boot system in normal mode, it should be ok.
Hope this helps, it worked for me....Let me know
Donna
DELL-Cares
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Posted August 21st, 2021 23:00
Hi there, We want to make sure your system is working fine and hence following up. Having said that, we do not want to disturb you with numerous messages. We will wait to hear from you to continue the conversation.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
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Midnight Star
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Posted March 23rd, 2005 21:00
Let's see what's running on that system; post up a HiJackThis log for analysis.
Download, then unzip to " C:\HJT", the newest version of HiJackThis; version 1.99.1. Now, let's do the following:
1. Click " Scan"
2. Click " Save log"
Notepad will pop-up with a copy of your system long, then:
1. " Edit | Select all"
2. " Edit | Copy"
Next, let's " Reply" back to this post, then:
1. Right-click on the message body.
2. Select " Paste"
Then just " Post" the message, and we'll analyze your log shortly, then post back any recommendation(s).
-
If your having a problem getting the 1.99.1 version to run properly on your system, try downloading and running the previous version; HiJackThis 1.98.2.
Mike.