tis is my hijack this log if any help anybody please

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:45:49, on 08/05/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Kontiki\KService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Kontiki\KHost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BitTorrent_DNA\btdna.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sky.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DK
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mcfc.co.uk/default.sps
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://172.16.30.35/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided By Sky Broadband
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: (no name) - {C2BA40A1-74F3-42BD-F434-12345A2C8953} - (no file)
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [kdx] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DNA] "C:\Program Files\BitTorrent_DNA\dna.exe"
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\BitTorrent_DNA\btdna.exe"
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2009] C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe /S
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [] C:\WINDOWS\TEMP\xpelnhp.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [uidenhiufgsduiazghs] C:\WINDOWS\TEMP\xpelnhp.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Diagnostic Manager] C:\WINDOWS\TEMP\1610226734.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = ?
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = ?
O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe
O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.sky.com (file missing)
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O15 - Trusted Zone: *.download.com
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O20 - AppInit_DLLs: mctphy.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe

--
End of file - 9667 bytes

Welcome. Thank you for using Dell Community Forums.

I am reviewing your log. It appears that you are auto-starting a [BitTorrent] client, yet have no antivirus software installed. All I see running is Stopzilla. This is both reckless and dangerous to your data and privacy. While I arrange for how to deal with this, you can help me by addressing the following:

* Have you have posted this issue on another forum? If so, please provide a link to the topic.

* If you have disabled System Restore in an attempt to begin cleaning malware, please enable it now. We will flush System Restore when we are finished cleaning and we are sure that everything is running smoothly.

* If you are using any cracked software, please remove it. In addition to being illegal, when you install cracked software, you are running executable files from dubious, unknown sources. You are giving these sources access to information on your hard disk, and potential control over operation of your computer. Definition of cracked software HERE.

* If you are using any P2P (file sharing) programs, please remove them before we clean your computer.  The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state. That includes BitTorrent and similar programs. There is a list HERE.    

* If this computer belongs to someone else, do you have authority to apply the fixes we will use?

* Have you already fixed entries using HijackThis? If so, please restore all the backups and then post another log.

* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures. Please follow all instructions in sequence. Do not, on your own, install/re-install any programs or run any fixes or scanners that you have not been instructed to use because this may cause conflicts with the tools that I am using. Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate. It is understood by the trained analysts that once a helper replies to a log, he continues working with you until the issue is resolved.

* During the course of our cleanup please do not do any additional online work or surfing until we have verified that your system is clean.

* We may be using some specialized tools during our fix. Certain embedded files that are part of legitimate programs or specialized fix tools such as process.exe, restart.exe, SmiUpdate.exe, reboot.exe, ws2fix.exe, prcviewer.exe and nircmd.exe may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case. Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them.

* If your replies do not fit in one post while we are handling your issue, please reply to yourself until all text is submitted. It may take several posts.

I look forward to your reply so we can begin cleaning.

Instructions posted for this user are customized for this user only. The tools used may cause damage if used on a computer with different infections. If you think you have similar problems, please post a log at the top of this board to start a new forum topic.

thaks for helping bugbatter, i did have mcafee installed but it would not let me scan so i uninstalled it and put stopzilla on so it has only been a week or 2 without av software,should i put mcafee back on or wait for you to do your magic.i have got rid of p2p have no crack software and is my pc so ok to use,look forward to here from you,thanks again

We can leave McAfee off so it does not interfere with our tools if you do not use the computer for anything but to come here. When we are finished, you can reinstall McAfee as long as your subscription is still valid. Most likely the infection came from using P2P/BitTorrent.

We need to see some additional information about what is happening in your machine.

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explanation about the tool.
• Click Yes at the prompt for Optional Scan.
• When done, DDS will open two (2) logs

• 1. DDS.txt
  2. Attach.txt

• Save both reports to your desktop.
• Copy/paste both logs to your reply on the forum.
• Close the program window, and delete the program from your desktop.

• Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet to run the scan.

hi bugbatter, got those reports

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-03-16.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 05/12/2005 17:59:25
System Uptime: 05/09/2009 13:15:39 (-2848 hours ago)

Motherboard: Dell Computer Corp. |  | 0CF458
Processor:                 Intel(R) Celeron(R) CPU 2.80GHz | Microprocessor | 2793/533mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 71 GiB total, 53.304 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1: 06/05/2009 17:53:55 - System Checkpoint
RP2: 08/05/2009 19:29:41 - System Checkpoint
RP3: 09/05/2009 20:24:08 - System Checkpoint

==== Installed Programs ======================

4oD
Adobe Flash Player 10 Plugin
Adobe Reader 7.0
Adobe Shockwave Player 11
AOL You've Got Pictures Screensaver
Apple Software Update
ARTEuro
AutoUpdate
BlueSoleil
BOB Books Version 1.5.0.3
CCleaner (remove only)
Critical Update for Windows Media Player 11 (KB959772)
dBpoweramp Music Converter
dBpoweramp Ogg Vorbis Codec
Dell Driver Reset Tool
Dell Media Experience
Dell Photo Printer 720
Dell Photo Printer 720 Logger
Dell Picture Studio v3.0
Dell Support Center (Support Software)
Dell System Restore
DellSupport
Disc2Phone
DivX Codec
DivX Converter
DivX Player
DivX Web Player
DNA
FinePix Studio
FinePixViewer Resource
FinePixViewer Ver.5.3
FUJIFILM USB Driver
getPlus(R) for Adobe
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
ImageMixer VCD2 LE for FinePix
Intel(R) 537EP V9x DF PCI Modem
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet for Wired Connections
Internet Explorer Default Page
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 6
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro Studio, Dell Editon
Java 2 Runtime Environment, SE v1.4.2_03
Learn2 Player (Uninstall Only)
LOFooty TV Player
Malwarebytes' Anti-Malware
Map Button (Windows Live Toolbar)
Match-Up!
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Works 7.0
Modem Event Monitor
Modem Helper
Modem On Hold
Mozilla Firefox (3.0.10)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MyWay Search Assistant
OneCare Advisor (Windows Live Toolbar)
Photo Manager
PokerStars
Popup Blocker (Windows Live Toolbar)
PowerDVD 5.5
QuickTime
RealPlayer
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Sky Anytime
Sky Broadband
Smart Menus (Windows Live Toolbar)
Sonic Audio module
Sonic DLA
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Sony Ericsson DRM Packager 1.21
Sony Ericsson Media Manager 1.2
Spyware Doctor 3.2
STOPzilla
Tiscali Internet
Update for Windows Internet Explorer 8 (KB968220)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Viewpoint Media Player
Wanadoo Europe Installer
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live Favorites for Windows Live Toolbar
Windows Live Messenger
Windows Live OneCare safety scanner
Windows Live Outlook Toolbar (Windows Live Toolbar)
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Live Toolbar Feed Detector (Windows Live Toolbar)
Windows Media Format 11 runtime
Windows Media Player 11
Windows Resource Kit Tools - SubInAcl.exe
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

09/05/2009 00:20:20, error: System Error [1003]  - Error code 100000d1, parameter1 e19d0000, parameter2 00000002, parameter3 00000000, parameter4 f08b8cf1.
08/05/2009 17:36:14, error: System Error [1003]  - Error code 100000d1, parameter1 e1a1b000, parameter2 00000002, parameter3 00000000, parameter4 f08dacf1.
07/05/2009 22:42:14, error: System Error [1003]  - Error code 100000d1, parameter1 e1d09000, parameter2 00000002, parameter3 00000000, parameter4 f08b8cf1.
07/05/2009 17:12:02, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
07/05/2009 17:12:02, error: Service Control Manager [7000]  - The IMAPI CD-Burning COM Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
07/05/2009 17:10:13, error: System Error [1003]  - Error code 100000d1, parameter1 e1a0a000, parameter2 00000002, parameter3 00000000, parameter4 f08b8cf1.
06/05/2009 21:53:35, information: Windows File Protection [64002]  - File replacement was attempted on the protected system file rundll32.exe. This file was restored to the original version to maintain system stability. The file version of the system file is 5.1.2600.5512.
03/05/2009 23:13:09, error: DCOM [10005]  - DCOM got error "%1058" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
03/05/2009 16:33:42, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  IntelIde
03/05/2009 16:33:42, error: Service Control Manager [7022]  - The KService service hung on starting.
03/05/2009 16:33:04, error: Service Control Manager [7000]  - The Automatic LiveUpdate Scheduler service failed to start due to the following error:  The system cannot find the file specified.

DS (Ver_09-03-16.01) - NTFSx86  
Run by christopher at 21:34:04.78 on 09/05/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.254.52 [GMT 1:00]

AV: MacroVirus *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Kontiki\KService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Kontiki\KHost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BitTorrent_DNA\btdna.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\Documents and Settings\christopher\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.mcfc.co.uk/default.sps
uSearch Page = hxxp://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
uSearch Bar = hxxp://mysearch.myway.com/jsp/dellsidebar.jsp?p=DK
uDefault_Page_URL = hxxp://www.sky.com
uWindow Title = Internet Explorer Provided By Sky Broadband
uInternet Connection Wizard,ShellNext = hxxp://172.16.30.35/
uSearchURL,(Default) = hxxp://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
mURLSearchHooks: H - No File
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: {C2BA40A1-74F3-42BD-F434-12345A2C8953} - No File
BHO: STOPzilla Browser Helper Object: {e3215f20-3212-11d6-9f8b-00d0b743919d} - c:\program files\stopzilla!\SZIEBHO.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: STOPzilla: {98828ded-a591-462f-83ba-d2f62a68b8b8} - c:\program files\stopzilla!\SZSG.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DNA] "c:\program files\bittorrent_dna\dna.exe"
uRun: [kdx] c:\program files\kontiki\KHost.exe -all
uRun: [BitTorrent DNA] "c:\program files\bittorrent_dna\btdna.exe"
uRun: [Uniblue RegistryBooster 2009] c:\program files\uniblue\registrybooster\RegistryBooster.exe /S
uRun: [MsnMsgr] "c:\program files\msn messenger\msnmsgr.exe" /background
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [REGSHAVE] c:\program files\regshave\REGSHAVE.EXE /AUTORUN
mRun: [kdx] "c:\program files\kontiki\KHost.exe" -all
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [4oD] "c:\program files\kontiki\KHost.exe" -all
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [ ] c:\windows\temp\xpelnhp.exe
dRun: [uidenhiufgsduiazghs] c:\windows\temp\xpelnhp.exe
dRun: [Diagnostic Manager] c:\windows\temp\1610226734.exe
dRun: [msnmsgr] "c:\program files\msn messenger\msnmsgr.exe" /background
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ADOBER~1.LNK -
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\AOL90T~1.LNK -
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dlbcserv.lnk -
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\EXIFLA~1.LNK -
dPolicies-explorer: NoFolderOptions = 1 (0x1)
dPolicies-system: DisableRegistryTools = 1 (0x1)
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.sky.com
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_10\bin\ssv.dll
IE: {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - {A1EDC4A1-940F-48E0-8DFD-E38F1D501021} - c:\progra~1\spywar~1\tools\iesdpb.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
LSP: c:\program files\common files\is3\anti-spyware\iS3lsp.dll
Trusted Zone: download.com
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {D821DC4A-0814-435E-9820-661C543A4679} - hxxp://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
Filter: application/x-internet-signup - {A173B69A-1F9B-4823-9FDA-412F641E65D6} - c:\program files\tiscali\tiscali internet\dlls\tiscalifilter.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: mctphy.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\christ~1\applic~1\mozilla\firefox\profiles\zan04yk6.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.mcfc.co.uk/mcfc/splashpage/standard.sps?itype=11643&icustompageid=23575&bg=1|http://www.google.co.uk/firefox?client=firefox-a&rls=org.mozilla:en-GB:official
FF - plugin: c:\program files\bittorrent_dna\plugins\npbtdna.dll
FF - plugin: c:\program files\java\jre1.5.0_10\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_10\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_10\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_10\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_10\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_10\bin\NPJPI150_10.dll
FF - plugin: c:\program files\java\jre1.5.0_10\bin\NPOJI610.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - true // Popupblocker control handled by McAfee Privacy Service

============= SERVICES / DRIVERS ===============

R0 szkg5;szkg;c:\windows\system32\drivers\SZKG.sys [2009-3-12 54656]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-10-8 214024]
S0 ithfvx;ithfvx;c:\windows\system32\drivers\drjg.sys --> c:\windows\system32\drivers\drjg.sys [?]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-10-8 79880]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-10-8 35272]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2008-10-8 34216]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-10-8 40552]
S3 Smc1046;EZ Connect USB to Dual Speed Ethernet Converter;c:\windows\system32\drivers\SMCUSB.sys [2005-12-5 25260]

=============== Created Last 30 ================

2009-05-09 13:31    360    a-------    c:\windows\system32\drivers\kgpfr2.cfg
2009-05-09 13:31    27,648    a-------    c:\windows\system32\lmn_setup.exe
2009-05-09 13:17    1,280    a-------    c:\windows\system32\drivers\kgpcpy.cfg
2009-05-08 20:44    

According to the list of programs to remove, you should have removed Kontiki and BitTorrent.  Also please delete their folders here:

C:\Program Files\Kontiki\
C:\Program Files\BitTorrent_DNA

Reboot.

Please update and run Malwarebytes' Anti-Malware again. It may take some time to complete so please be patient.

• When the scan is finished, a message box will say "The scan completed successfully.

• Click 'Show Results' to display all objects found".

• Click OK to close the message box and continue with the removal process.

• Back at the main Scanner screen:

  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report along with a fresh HijackThis log into your next reply and exit MBAM.

hi i have uninstall bit torrent but wont let me delete some of the folders in program file says

cannot delete btdna.exe. access denied make sure disk is not full or write protected and the file is not currently not in use

the kontiki i cant get rid of, i think i uninstalled something and it took c;\windows\system32\rundll32.exe with it so i cant get in control panel to add/remove here is my log of mbam anyway hope you can help

Malwarebytes' Anti-Malware 1.36
Database version: 2056
Windows 5.1.2600 Service Pack 3

10/05/2009 20:34:30
mbam-log-2009-05-10 (20-34-30).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 158085
Time elapsed: 34 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

i have uninstall bit torrent but wont let me delete some of the folders in program file says cannot delete btdna.exe. access denied make sure disk is not full or write protected and the file is not currently not in use the kontiki i cant get rid of

To reboot into Safemode, turn on the computer.
Immediately begin tapping the F8 key.
Use the arrow keys to highlight Safe Mode and press the Enter key.

 MBAM reported one infected file. but did not include it in the log. Please update MBAM and run another scan. The current database is 2104. Yours is 2056. Please post the new log. Thanks.

hi went in safe mode deleted folders for bit torent still wouldnt let me in add/remove here is my new log

Malwarebytes' Anti-Malware 1.36
Database version: 2105
Windows 5.1.2600 Service Pack 3

10/05/2009 22:47:05
mbam-log-2009-05-10 (22-47-05).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 160238
Time elapsed: 35 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c2ba40a1-74f3-42bd-f434-12345a2c8953} (Trojan.Ertfor) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c2ba40a1-74f3-42bd-f434-12345a2c8953} (Trojan.Ertfor) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\christopher\Desktop\Live-Player_setup(2).exe (Adware.Navipromo) -> Quarantined and deleted successfully.
C:\Documents and Settings\christopher\Desktop\Live-Player_setup.exe (Adware.Navipromo) -> Quarantined and deleted successfully.
C:\RECYCLER\S-1-5-21-869233362-3832075220-2753878455-1006\Dc1.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\msb.dll (Worm.Autorun) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lmppcsetup.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lmn_setup.exe (Trojan.Downloader) -> Quarantined and deleted successfully.

this is the log after restart from full scan did a quick scan straight after

Malwarebytes' Anti-Malware 1.36
Database version: 2105
Windows 5.1.2600 Service Pack 3

10/05/2009 23:24:16
mbam-log-2009-05-10 (23-24-16).txt

Scan type: Quick Scan
Objects scanned: 87498
Time elapsed: 10 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Temp\msb.dll (Worm.Autorun) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lmn_setup.exe (Trojan.Downloader) -> Quarantined and deleted successfully.