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karthikm

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14 years ago

K

karthikm

23 Posts

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1414

November 6th, 2012 21:00

VNX 5300 Block - Not able to discover

Hi

we have VNX 5300 block in our lab. we are trying to initialize the storage using unisphere initialization utility (inittoolcli). But the utility did not discover the storage at all. we have verified the cabling and server and storage are in same subnet. Still it is not able to identify the storage.

pls help me in fixing this issue...

regards

karthik

  • A

    A_Shawky

    28 Posts

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    0

    Posted November 8th, 2012 02:00

    Hello karthikm,

    If your host is behind a firewall, open the UDP ports 2162 (outgoing) and port 2163 (incoming).

    These ports are used by the initialization utility. If these ports are not opened, the  initialization utility will not function properly.

  • R

    Rainer_EMC

    6 Operator

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    8645 Posts

    654

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    Posted November 8th, 2012 03:00

    Might also be an issue with firewall software on your client

    Please search the knowledge base – there are articles with troubleshooting steps

  • K

    karthikm

    23 Posts

    654

    0

    Posted November 8th, 2012 03:00

    hi

    Actually my server and storage are in same subnet and my IT team confirmed that all the ports are open between these.

    Is there any way i can check if these ports are opened from my server?

    regards

    karthik

  • K

    karthikm

    23 Posts

    654

    0

    Posted November 8th, 2012 03:00

    What do you mean by firewall software in client here? because we are using unix (solaris) servers to access the storage.

  • A

    Alex_T1

    16 Posts

    654

    0

    Posted November 9th, 2012 22:00

    Are you sure that your array are not already initialized?

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