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Emily Nguyen
1 Rookie
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4 Posts
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11767
February 21st, 2022 01:00
Audio problem after updating windows 11 (Vostro 3400)
Hello everyone
I got an annoying problem with my audio after I updated windows 11. Currently, I could not go back to windows 10 and I hope you guys can help me fix this problem.
I have installed and reinstalled audio drivers hundred times but it doesn't work at all. Below are the audio drivers that I have downloaded. If there are any more drivers I need to install, please tell me.
In Settings, you guys can see it shows there is no output, and input devices are installed. I don't know the exact reasons why those disappeared :(((
Here is the screenshot of the device manager and it even doesn't show the "sound, video and game controllers'' part. Does anyone meet this situation before? and if yes, can you tell me how to solve it, please?
Thanks for reading my post. It would be much appreciated if you guys can reply and help me solve this problem.
3545
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Posted February 21st, 2022 13:00
https://www.dell.com/support/home/en-us/product-support/product/vostro-14-3400-laptop/drivers
I would try re-installing all the drivers in the Chipset category.
There are also Urgent drivers for all categories that should be installed.
3517
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Posted February 24th, 2022 07:00
Sadly, it didn't work :(((. I have followed what you said but my audio always in "installed" state.
3465
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Posted March 17th, 2022 02:00
Hi
i have the same problem with win 10
Dirvers I installed again the drivers but without any solution. It works for 30 minutes and than it stop working with blue screen
3035
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Posted June 29th, 2022 02:00
Facing same issue with my Dell Vosto 3400. Did'nt get any fix. Dell tech team instructed down-grade to Windows 10. I received the system with Windows 11. Down-grade of OS is not a fix.
3034
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Posted June 29th, 2022 02:00
.
3034
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Posted June 29th, 2022 02:00
Run Support Assist / Dell Update and check the issue persist after the restart. If is still persist. I would recommend for OSRI. I had face same issue with my latitude 7450.
2728
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Posted August 9th, 2022 23:00
Had the same issue at work with a brand new laptop. Did a warranty claim and a Dell technician ended up replacing the MB.
2688
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Posted August 15th, 2022 02:00
Is it possible to solve this problem only by changing a laptop?T^T
929
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Posted March 24th, 2023 01:00
Hi Dell support teams
So far, I am quite satisfied with the quality of Dell products. however with the vostro 3400 model, I am quite disappointed. I have met a lot of faulty machines that do not receive speakers, if fortunately there is an error during the warranty period, I will be replaced with the motherboard, otherwise I will have to change the service, which you know, replace the service of 1 board. Owner is very expensive. I researched on the groups, a lot of people had the same problem as I had on the vostro 3400, I doubted, whether Dell was not close in the process of testing components, specifically the CS8409 logic cirrus chip. And in the case of an error like this, it can't be said that it's the user or the manufacturer's probabilities, I hope you understand my frustration when I write these lines because I can't be angry when within 1 week I have to receive 3 cases of Dell vostro 3400 failing to receive speakers, feeling like being cheated. Looking forward to receiving a satisfactory answer from Dell. Looking forward to hearing from you soon and reply from Dell via my email address:minhtrongtran@gmail.com
Jesse L (retired)
10 Wizard
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17898 Posts
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69016 Points
3451
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Posted March 18th, 2022 08:00
Emily Nguyen,
Following up to see if your issue is resolved after reinstalling Windows on your system? Let us know.
Jesse L (retired)