Hello Bhim,

Which vWorkspace installation option did you select, was it Simple or Advanced?

Do you know if you have installed the vWorkspace Terminal Services Role on the server, when installing vWorkspace?

Do you have UAC enabled on the server, you may want to disable this before testing again.

Which client application are you using to test, I assume that you are able to authenticate to the broker and see your published application icon for Notepad?

Regards

David

Hi David,

Thanks for the response Please find the answers below.

Which vWorkspace installation option did you select, was it Simple or Advanced? - Simple

Do you know if you have installed the vWorkspace Terminal Services Role on the server, when installing vWorkspace? - yes. Terminal server role was installed.

Do you have UAC enabled on the server, you may want to disable this before testing again. - UAC is disabled.

I've learnt that TS broker role and connection broker role can't exist in the same server. Is it the case?

Thanks

Bhim

Matt,

The installation does not allow me to modify. When I choose some feature, the next button is greyed out.

Bhim Raju

Systems Engineer

Direct: 91-080-41548839

Mobile- 91-9845431052

Email: braju@wyse.com

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Yes, they can exist on the same server. But, when you selected 'simple' this will not install the Quest TS Role so you'll need to go back and install this.

Don't forget to make sure to add the relevant AD users or groups to the local TS Users group.

Matt,

Thanks once again for your super prompt response. I've downloaded a trial version and re-installed vWorkspace and that fixed the issue. I can wait for two weeks.

Regards

Bhim

Hi Bhim,

Can you please contact license@quest.com with your request, I am sorry but Quest Support are not able to process any license requests, this must go through our licensing team.

Kind Regards

David

I am at IP Expo for the next two days. Can you contact support to assist with this.

Thanks a ton David. I've sent an email for the licence request.

Bhim

Matt,

It seems to be license issue as my license is showing expired on 31/12/1889:) Can you throw some light on this?

Please help me with parmanent licence. My VMAC is 8A-E8-0D-6A-4C-C7. The license will be for mutual benefit.

Thanks

Bhim

email:braju@wyse.com