Start a Conversation
UNSOLVED

Seburau

updated

8 years ago

S

Seburau

1 Message

0

2077

August 3rd, 2018 02:00

VxRail expansion

Hi

We have g-series 4 nodes VxRail Appliance. Recently we have received new node (E560F).

Before add new node we have updated vxrail cluster to version 4.5.212. After update all working well but on Dashboard screen I see "Unable to retrieve expansion information. Try refreshing your browser."

Now I have powered on new node and the same message on Dashboard screen: "Unable to retrieve expansion information. Try refreshing your browser."

How I can fix this issue?

Thank you and sorry for my English.

  • G

    giadarola

    60 Posts

    1382

    0

    Posted August 3rd, 2018 10:00

    Please open a service request with VxRail Remote Support.

  • K

    krichot

    7 Posts

    1382

    0

    Posted September 7th, 2018 00:00

    Hi Sebur,

    I'd go with:

    - RASR upgrade (re-image) of the new node to 4.5.212 first (you need someone with access to support pages)

    - go with cluster expansion

    regards

    krichot

Dell Support Resources

Latest Solutions

View More