UNSOLVED
922 AIO Printer Problem
I have uninstalled the old driver for the 922 AIO and downloaded the new driver from Dell. The printer is listed in the control panel as the default printer. When I try to print from MS Word or any other program it will not print. Sometimes it is not even listed as an option on the print menu. It will not print a test page from the device manager either. (An error message appears)
The printer will scan/copy just fine. I am running Vista 32bit.
Any suggestions?
Thanks
Dr. Lawrence Ho
2 Intern
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2014 Posts
141
0
Posted December 29th, 2008 12:00
While printer settings are supposed to apply to all programs, they may not. In Word and any other program where you wish to use your printer, select File and in the menu that opens, select printer options. Make your printer default. Thereafter, the printer ought to work. Do this for each program.
MYOUNG46,
If you have problems with installing the printer and getting things to work properly, please post in the printers forum by clicking at the bottom of my post and include the information and we'll be glad to help you.
Rick
MYOUNG46
2 Posts
141
0
Posted December 29th, 2008 11:00
Did yu ever get any replies? I am having the same issue with VISTA and this printer. I installed and reinstalled several times and tried all the drivers on the website with no luck. Sometimes I can get it to copy and scan and then on other reinstalls I can get it to print. Any info would be greatly appreciated.