UNSOLVED

aditya_saxena

updated

21 years ago

0

47694

January 28th, 2006 16:00

Access Denied while installing video driver

I just upgraded my Latitude D505 from Windows XP Home SP1 to XP Professional SP2 and on completion of the upgrade, XP stopped seeing my video card. XP does auto detect the correct drivers and tries to install them but fails reporting "Access is denied". I tried installing the drivers through the device manager and also by running the setup (from support.dell.com). In both cases, the driver installation fails, reporting "Access is Denied" or that installation failed due to unknown error, respectively. Any one out there who has faced similar problem. I guess it is related to registry permissions.
 
Many thanks......
  • 1697

    0

    Posted January 28th, 2006 16:00

    Sorry, forgot to mention that I am installing as local administrator.
  • Augie65

    1 Rookie

    •

    818 Posts

    1697

    0

    Posted February 1st, 2006 18:00

  • 1697

    0

    Posted February 2nd, 2006 04:00

    Which folder/registry_keys do I need to add ownership/permissions to? I have checked through the registry and the Administrator has access as well as Ownership. Please advise. Thanks
  • Augie65

    1 Rookie

    •

    818 Posts

    1702

    0

    Posted February 2nd, 2006 20:00

    Try this:
    Open the registry and click on HKEY_Current_User. When you select it, click Edit on menu, Permissions, and click on your Administrator account and see if you have Full control. Then click on Advanced button and on System, see if it is Full control. Highlight System and then Edit. See if all permission boxes are checked and apply to this key and subkeys.
  • 1702

    0

    Posted February 3rd, 2006 08:00

    Tried that already. Didn't work either!!
  • ashish30

    1 Message

    1702

    0

    Posted February 15th, 2006 00:00

    Aditya,
    were you able to get solution to your issue, I am facing the same issue with my win xp, i installed a new hard drive and now i cant change my screen resolution
    I tried reinstalling drivers from dell site and thru cd but everytime i get a error msg access is denied
     
    if u could email me the solution that wud be great
     
    my email
  • eeesy

    5 Posts

    1702

    0

    Posted February 19th, 2006 09:00

    I have the same problem with the graphic driver. It occured 2 months ago, (maybe while running a windows update).
     
    I get the same error message when i'm trying to update the alp pointing device drivers from dells download page...
     
    Please help.
  • 1702

    0

    Posted April 6th, 2006 10:00

    Nope!

    The only easy way, it seems, is to format the disk and reinstall XP SP2!!!

    If somebody found an easier way out, would be useful to know.

    Regards

  • dbaker06

    2 Posts

    1702

    0

    Posted April 6th, 2006 10:00

    did you find a solution to your access denied issue. i am haveing the same problem frying to update my video driver?
  • Darth_Tanion

    1 Message

    554

    0

    Posted April 21st, 2006 02:00

    I have just spent two hours on the phone to Microsoft with EXACTLY the same problem with a Dell Latitude D505 and came up with the following solution:

    First I did a system restore but I'm not sure if this is 100% necessary or if we just did it because we couldn't think of anything else just yet. The guy emailed me two small pieces of software. (reset.cmd and subinacl.msi) I had to run the msi first then move the reset.cmd to c:\program files\windows resource kits\tools and run it from command prompt. This then started a process that took about 10 minutes and made my notebook make some very loud beeping noises. After that was finished I removed my grahics card from the device manager, restarted it and reinstalled it with the latest drivers from the Dell website.

    I don't know if you can download those programs from anywhere but if you would like them emailed to you please just PM me or if anyone has some webspace which they could host them on so others could just download them that would be great too.

    The files to the best of my knowledge do not have any viruses or spyware and didn't cause any problems with the computer I ran them on but I won't provide any kind of warranty with them so if you install them and cause armageddon don't send any abuse. By all means let me and other forum members know but if you abuse me or threaten to sue me I'll just cry and then you will feel bad.

    Bye for now.