@vinny1998 , okay so that installed pretty fast and now my AW CC is back online. I'm circling back to the same problem, my keyboard is not lighting up still. Which is the original problem that made me and support delete my AW CC to reinstall it.

Any idea why my keyboard is not lighting up? All other lights are responding except the keyboard, even though in AW FX I have it turned on.

This is how I fixed mine too.  My latest version some how got corrupted and Alienware FX stopped working.  I uninstalled AW CC and couldn't re-install.  The wizard kept crashing when installing the AWCC_Core component.  Installed the April version and now back up and running.  

I can't get this garbage to work. Are you still having trouble?

Did you got the solution for that?

I am also having the same trouble.

Can't even get the G mode to work.

Hey @AlienwareOwner , well yes and no. I had to uninstall both Alienware Command Center and the Alienware OC Controls.

I had to restore the notebook factory default , and the fabric installed version of the driver works pretty well. I had some bugs but nothing that worried me.

Hi @RushikeshPatil

Yes, I came up with a solution that worked for my g15.

I uninstalled the current version of both Alienware Command Center and Alienware OC Controls, restarted the pc, and installed the April 2022 version of both drivers.

Than I restarted my pc again and it worked pretty well. I had some bugs but nothing that worried me.

Hey @zero_js 

Thats probably because you didn't uninstalled the Alienware OC Controls togheter with the Command Center.

Uninstall both, restart the pc, and then install the April 2022 versions of both drivers. Restart the pc again and things should be working.

That worked for me.

Is there anyway that you could share the April version of the file, its not available for download anymore in dell =(

Apr 26, 2023. Was having the same issues since last 1 day.

I used Revo uninstaller to uninstall all services related to Alienware Command Center, however, the main application I wasn't able to uninstall, but the uninstaller helped me to remove it's registry files.

Then, I went on to this link: https://www.dell.com/support/home/en-in/drivers/driversdetails?driverid=1nn4h

The installation worked just fine!

New issue started, AWCC wasn't installing the additional components, moreover, the application gets into forever loading phase and doesn't activate my laptops "G" button functionality.

I had to actually turn off microsoft defender's all services, to make the installation work.