My Inspiron 8600 (purchased in 2005) came with AOL 9.0 Optimized already downloaded on it. I use it everyday and have never had trouble with it until now. I get a message that says the software is not working properly. All the "help" boxes say to insert the disk and re-install...but...since it was downloaded from DELL, I have no disk. I did find it in the program files and there is a file that says download, but since I don't know that much about the inner workings, I am afraid to mess with it too much....also of note.....when I turned my laptop on from a complete shut down, all the setting for fonts, screen size etc had changed.....may or may not be related but thought it might be worth a mention.....I love my AOL and all my faves are set there....help me please!
Uninstall all aol software first, choose to save personal settings to "desktop" during uninstall. You will have a folder called "Organize" on your desktop after uninstalling aol. During install it will put your "Favs and Address book" back,but i don't believe it save emails.
Not sure if your icon issue is related or if it is another problem all together. It could be "Video Drivers" issues.
mombodog
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Posted January 27th, 2008 23:00
Message Edited by mombodog on 01-27-2008 07:43 PM