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leanstudy

updated

18 years ago

L

leanstudy

35 Posts

0

2399

May 25th, 2008 21:00

Black screen, Couldnot boot up

Hi All,

 

I have a startup problem with my Dimension 8400 computer. I didn't do any update or install any new program recently. Since yesterday, when I turned on my computer, after Dell screen, my computer goes black screen. What I have done is the following:

 

1. F8 to start menu, after I select Safe mode, stop at Mup.sys. I could not start to Safe Mode.

2. I tried to use Installation CD, what I do is that I selected Repair current Win XP, after setup program copy the files, it said restart your computer, then my computer reboot, but it goese black screen again, it didn't start windows setup screen. I knew that it should be start Windows setup screen after restart the computer.

 

Is any body help me out the problem? Thanks a lot.

 

--qq

  • Balaji Ramanath

    2 Intern

    •

    1765 Posts

    142

    0

    Posted May 28th, 2008 21:00

    Run a full diagnostic on the hard drive.  Sounds like it is failing.  Press F12 on the dell logo screen before windows attempts to boot up.