UNSOLVED
F
Fatfishblu
5 Posts
0
14703
August 14th, 2007 01:00
Blue Screen of Death: REGISTRY_ERROR
AAAAARGH! How to put this politely. I use my computer for e-mail, casual internet browsing, word processing and work related business (Quickbooks). The other night I was browsing the internet and all of a sudden, the mouse froze. I could not do a soft reboot, so I shut it down and turned it back on only to boot up to the dreaded "Blue Screen Of Death!" I cannot load windows; every time it boots to this screen, even when trying in safe mode. As the title states it is a Registry_Error with the following mumbo jumbo on the bottom: ***STOP 0x00000051 (0x00000001, 0xE1FB66E0, 0x00709000, 0x000001D6). I have no idea what this means. I have looked up numerous resources and "tricks" to get this thing running and still get the BSOD. So far this is what I have tried to no avail: 1. boot up to safe mode, 2. boot up with winXP disk, 3. boot up with one memory stick (2 x 256 sticks), 4. even took out my hard drive and connected to another computer via a USB 2.0 IDE/SATA Adapter. I was able to read my hard drive and ran a scan for viruses (clean). Is there anyone out there in the Dell Community that can help me with this problem? Also, why does this happen? From numerous internet searches and posts, it seems many people are using their computers casually and all of a sudden, things quit working properly. No one can precisely answer the questions on how to fix this or what is causing this problem. Is this a ploy by the company to generate more revenue by forcing us to purchase new computers? Someone please help.
Fatfishblu
5 Posts
1334
0
Posted August 15th, 2007 01:00
Thanks. That link is choc-full-of-info! However, my Dell is a 4600i built in 2004 and at that time, Dell did not ship any XP CD's with their systems. In fact, I purchased a couple of Dell's for my office a year later and all they came with were cards that said "to reinstall windows, visit the following web site." There is no way of me obtaining a Windows XP CD at this time. So now I am stuck with a computer that does not work and at least 4 months of waiting until the new Leopard system comes out for Mac. Does anybody have any more ideas?- You asked what makes these things happen...I can say one thing for sure; Most of these types of problems are user induced. Don't get all bent out of shape, I didn't say your problems were.....I told you how to fix it unless it is a hardware problem / failure.You stated that the error is: ***STOP 0x00000051 (0x00000001, 0xE1FB66E0, 0x00709000, 0x000001D6).I did a simple web search and found this is documented all over as I knew it would be. This also applies to Windows XP and Windows 2000.Error Message:
STOP: 0x00000051 (parameter, parameter, parameter, parameter) REGISTRY_ERROR
Explanation:This is a Windows Executive character-mode STOP message. It indicates a Registry or configuration manager problem. An I/O error might have occurred while the Registry was trying to read one of its files. This could be caused by hardware or file system problems. This message might also appear because of a failure in a refresh operation, which occurs when resource limits are encountered.
User Action:If this is the first time you have booted after installing new hardware, remove the hardware and boot again. Check the Microsoft Hardware Compatibility List to verify that the hardware and its drivers are compatible with Windows. For information about the hardware, contact the supplier. If you are installing Windows for the first time, check the Windows system requirements, including the amount of RAM and disk space required to load the operating system. Also, check the Hardware Compatibility List to verify that the system can run Windows. If Windows is loaded and no new hardware has been installed, reboot with recovery options set to create a dump file. If the message continues to appear, select the Last Known Good option when you reboot. If there is no Last Known Good configuration, try using the Emergency Repair Disk. If you do not have an Emergency Repair Disk, contact your technical support group.
About a repair installation. Do you know anyone that owns a Dell? Are they running XP? Hint Hint...:smileywink:Get it? You have a Dell License already all you need is a copy of the Dell OEM Disk from where ever.pcgeek11 Fatfishblu
5 Posts
1334
0
Posted August 15th, 2007 02:00
Ooooooh! Thanks PCdude! My neighbors' college son is coming home this weekend and will help me figure out this problem for a few cold ones! He has the know-hows to get things done. Thanks for your input.Fatfishblu
5 Posts
1334
0
Posted August 16th, 2007 13:00
This is a final update on what happened with my computer. I followed Michael Stevens' tech advice on his web page. I was unable to repair my hard drive. I got the message about defective sectors, unable to repair. My neighbor's son said from the get go that it sounds like a hard drive problem. Anyways, went to Best Buy and bought a new hard drive and some more RAM (it was 1/2 off!). After installing all the necessary software, the computer hums along perfectly and works like a charm! I have an external hard drive that I back all of my work onto every night, so no big deal restoring my info. Sometimes it is better to start off clean than to clean up a mess. Thanks for all of your input.Fatfishblu
5 Posts
1334
0
Posted August 17th, 2007 20:00
Hey PCGeek, if you are still out there, I have a question for you. I reinstalled windows, updated all of the drivers, installed all of my programs (MSOffice, Quicken, Quickbooks, Mozilla, etc.), and still have no sound. I have no idea which sound card came with this computer. It is a Dimension 4600 bought in June 2004. I am sure I have to install some type of sound driver. Would you know what is in my computer or where I can find this out? Much appreciated. Thanks.- Enter your " Service Tag " number and on the resulting window change the OS to what you are running and it will pull up the drivers for your specific system.pcgeek11
Message Edited by pcgeek11 on 08-19-2007 10:21 PM
pcgeek11
2 Intern
•
1874 Posts
1334
0
Posted August 14th, 2007 04:00