Dear Skin guy. I fought with BVRP for a full day. It is now uninstalled . . . and I've done a system restore, purely as a cleansing ritual for my everlasting soul, with candles and insense for good measure. Somehow, it had shut down my Com 3 port where my 56K modem lives. I still haven't solved that one, but  I have managed to get Microsoft Fax to work well enough to get me through. Question: Have you ever checked out internet faxing, where you can subscribe to a third party that will allow you to send and receive faxes via email?

 Hey Doc, How lucky you are to only have spent a day on this thing. I tried for about a year and a half, ( shoulda known ) and nothing. Not even a response from BVRP, right from the start. It would figure anyway, after all they are owned and operated in France! No support for the Americans ya know.

  The subscribed fax services do work well tho. The only thing I don't like about that is all the paper shuffling from the scanner to documents to the program etc. If you have a lot to send it gets involved, so I've just been going to Kinko's. Thanks for the input on Microsoft fax Doc, if it's compatible with my modem I'll give it a try. Later.

Message Edited by beast194 on 10-31-2003 09:29 PM

I've used the BVRP fax software that came with my 4550 and I don't understand why you are limited to one page faxes?  I've had no problem sending multiple page faxes with it.

When creating a new fax I use Word and then print the document to the fax program.  It doesn't matter if it's 1 or 100 pages.  If I'm faxing an existing document I scan it, combine the pages into one document and drag and drop it on the fax icon.  BVRP pops up, I fill in the cover sheet, and off it goes.

The key is you can only fax one document.  A document can contain as many pages as you need.

Dave

   That's great Dave, when your program works. Mine never did. I used word, created one (1) document, and sent it to the fax program. Decided to leave it there just to see if it ever went. Three days later I got tired of listening to the  dinging and uninstalled the program. I think most of us know how to use it, it just won't work and there seems to be no tech- support in place. In a year and a half I never got one answer from them. Maybe I would have gotten farther if I spoke French. You are aware BVRP is owned and operated in France aren't you? Good, I was hoping you knew that.

   Anyway, sorry I'll keep my money in America where we are supported in all our endeavors, no matter what they might be.

Message Edited by beast194 on 11-02-2003 12:37 AM

You better dump that Dell then.  Assembled in America....from components made in China, Japan, Korea, Malaysia and supported by techs in India.

Good luck finding an "American" computer.

Dave