I have a password reset disk (floppy) but I can not use it because the directions say you click on a blue password hint button that does not exist on my logon screen. The directions are:

To access the computer through a password reset disk

If you made a password reset disk through the Forgotten Password Wizard, you can use it to access the computer, even if you have forgotten your password.

On the Welcome screen, click your user name, and then click the question mark button.
The Did you forget your password message appears.

Click use your password reset disk to start the Password Reset Wizard.

Follow the instructions in the Password Reset Wizard to create a new password.

Type the new password, and then store your password reset disk in a safe place in case you need it to reset your password in the future. You do not need to make a new password reset disk.

My logon screen does not have the question mark button, only a green right pointing arrow button.

Sincerely, Teefermup