Hi,

I work in IT in a small company and i have a Dell Desktop Inspirion 530S  with Windows Vista Home Premium on it that i need to bring it back to the Out of Box State.

I am able to access repair your computer using F8, but after I click on repair your computer I get a log in screen. I have tried to the admin credentials in many different ways and the I tried using the other accounts on the screen.All with no luck

I noticed someone else was having the same exact issue on this forum and it was suggested that he try the drop down Arrow in the username box. There is not a arrow for a drop down in the box at all. Same for the other user and it looks as though the problem was not solved.

Can anyone help me out?

Thanks,

Steve