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frustrated_user

updated

15 years ago

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21001

April 3rd, 2011 08:00

Cannot print in IE9 32 bit or Windows Live Mail

After installing IE9 RTM, I recently found that I could not print a web page from IE9 32 bit; a script error occurs.  The same script error occurs when trying to print an email in Windows Live Mail.  That's expected since Live Mail uses the IE print engine.  I can, however, print from IE9 64 bit with no problem.  I have already tried reregistering ole32.dll and oleaut32.dll.  Any ideas?

  • PudgyOne

    11 Legend

    30315 Posts

    106638 Points

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    Posted April 3rd, 2011 14:00

  • 1829

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    Posted April 4th, 2011 07:00

    Read that; it doesn't apply in this case, because ie9 64 bit prints just fine.  Also discovered yesterday that if I select File-->Page Setup, then click OK without changing anything, print will work as long as the instance of ie9 32 bit stays open.  If it's closed and restarted, the same script error occurrs and print will not work.  Also, Windows Live Mail will not print in any case.

  • 1829

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    Posted June 29th, 2011 13:00

    Apparently a lot of people have this problem.  After much research on the internet, I found a website with a program called [ADMIN NOTE: Removed for TOU Violation].  The website is [ADMIN NOTE: URL Removed for TOU Violation].  One of the options in this program will reregister all dll and ocx files associated with IE 9.  After running the option and rebooting, I now am able to print in both 32 bit and 64 bit IE 9 and Windows Live Mail.

  • PA Bear

    14 Posts

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    Posted June 29th, 2011 15:00

    If you're really NOT a spammer (and posts in other forums suggest you are)...

    Has your printer's manufacturer confirmed that your installed printer software version is supported in IE9 (yet)?

    Printing webpages in Internet Explorer 9: FAQ
    http://windows.microsoft.com/en-US/windows7/Printing-webpages-in-Internet-Explorer-9-frequently-asked-questions

    You cannot print or view the print preview of a webpage in IE9 (15 Apr-11)
    http://support.microsoft.com/kb/2409656

    Compatibility issues with HP Smart Web Printing and IE8 & IE9
    http://support.microsoft.com/kb/2519416

    Cannot print from IE9 using some Canon printers
    http://support.microsoft.com/kb/2522422

  • 1829

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    Posted June 30th, 2011 11:00

    I have no idea where you're coming from.  Apparenty you think I must have some connection to the website and program I referenced.  I'm simply posting my experience in the hope that it might help someone else.  I have indeed tried every one of your suggestions, and more.  The program I posted about fixed my problem.  I do note that many other people have tried your suggestions to no avail.  Why can't you just realize that someone else besides you might actually have a solution that works.

  • 1829

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    Posted July 4th, 2011 07:00

    The referenced program is freeware.  Why does posting its name and website violate the terms of use policy?

  • speedstep

    11 Legend

    46969 Posts

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    Posted July 14th, 2011 09:00

    Many "freeware" programs are Tract's to pay per play software or WORSE malware.

  • 1829

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    Posted July 14th, 2011 10:00

    This is not pay per play or malware.  It simply works, and has worked for at least four persons.