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austinemarie

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19 years ago

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3123

September 21st, 2007 02:00

Cannot Resume from Hibernate

I've got a dell latitude d620 laptop. I had to reformat it recently to solve some problems. Since after reformatting and reinstalling programs and drivers, it cannot resume from hibernate. When resuming, it stops at a blue screen asking me to restart or uninstall recently installed programs or drivers or obtain OS hotfix. My system is up to date, restart and uninstalling dont help the problem. What do I do? Thanks.
  • mombodog

    2 Intern

    12735 Posts

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    Posted September 21st, 2007 03:00

    Please post the complete bsod error code
     
    Do you have the latest video driver installed?
  • 95

    0

    Posted September 29th, 2007 22:00

    Do you mean this: IRQL_NOT_LESS_OR_EQUAL STOP: Ox0000000a 0x00000016 0x0000001c 0x00000000 0x00008050 0x00000024 0x000000ba Thanks.
  • mombodog

    2 Intern

    12735 Posts

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    Posted September 29th, 2007 22:00

    Yes, thanks
     
    0x0000000A: IRQL_NOT_LESS_OR_EQUAL

    Typically due to a bad driver, or faulty or incompatible hardware or software. Use the General Troubleshooting of STOP Messages checklist above. Technically, this error condition means that a kernel-mode process or driver tried to access a memory location to which it did not have permission, or at a kernel Interrupt ReQuest Level (IRQL) that was too high. (A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own.)
     
    Found on this page  http://aumha.org/a/stop.htm  use the left side and clic k on 0A:
     



    Windows writes a minidump file when you get a bsod, you can analyze these dump file(s) with a special tool from Microsoft to find what caused the stop error. Found in C:\Windows\Minidump

    http://support.microsoft.com/kb/315263



    Message Edited by mombodog on 09-29-2007 06:53 PM