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bsd72

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bsd72

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February 7th, 2005 20:00

Cannot start Windows XP in safe mode

Hi,
 
When I was going to upgrade my video card I uninstalled the old drivers through Add/Remove programs and then I tried to restart into safe mode to run the program "driver cleaner". But every time I tried to restart into safe mode I got a blue screen with a Stop Error, some address and the text "Irql_Not_Less_or_Equal". Luckily it was possible to start Windows XP in normal mode and run driver cleaner from there (it is however strongly recommended to run it in safe mode).
 
Anyone who have an idea what can be the cause of this trouble? How can it be possible to start the computer in normal mode but not in safe mode?
 
EDIT: I had before moved my PCI cards around but had restarted several times in normal mode before I restarted into safe mode and the error occured.
 
Regards

Message Edited by bsd72 on 02-07-2005 04:38 PM

  • osprey4

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    Posted February 7th, 2005 23:00

    Are you trying to start safe mode by hitting F8 during boot, or by checking the /safeboot option in the BOOT.INI tab of msconfig?
  • bsd72

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    Posted February 8th, 2005 06:00

    By hitting F8.
  • osprey4

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    Posted February 8th, 2005 11:00

    So try the other technique.
  • TonT

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    Posted February 21st, 2005 09:00

    OSPREY4, I encountered that your advise is extremely dangerous!. I had the same problem with my computer, cannot  start Windows XP in SAFE mode. I followed your advise by marking START UP IN SAFE MODE in the BOOT.INI via MSCONFIG. This appeared not to be the solution. I still get the original STOP adress message as described above.

    BUT: NOW I CANNOT GET INTO MY COMPUTER AGAIN, because it will always try to startup in SAFE mode, where it always hangs in blue screen.

    Please help me to get BOOT.INI changed such that I can start in normal Windows mode as before.

    When I use Windows install CD, I cannot reach harddrive, because I have SATA drive, and the drivers are not loaded!

     

    Help please:

    Dimension 8400, P43.2MHz, 1GB, ATI Radeon X800SE, Windows XP Pro SP2

     

     

  • osprey4

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    Posted February 21st, 2005 10:00

    TonT:

    Starting in safe mode does not solve the problem. It allows the user to start in safe mode for diagnosing the problem.

    Please post back and list the error message you are getting. Spelling is important.

  • TonT

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    Posted February 21st, 2005 10:00

    Hello OSPREY,

    Thanks for reacting,

    I have 2 problems now:

    1: the old problem: Cannot startup in SAFE mode:

    Error message: BLUE screen saying:

    A problem has been detected and Windows has been shut down to prevent damage to your computer:

    IRQL_NOT_LESS_OR_EQUAL

    If this is the first time.......................

    Technical info:

    ***STOP: 0x0000000A (0xF7A09354, 0X000000FF, 0X00000001, 0X804E5CF6)

    2: Because I changed BOOT.INI  with checked SAFE MODE startup, I cannot startup normal Windows mode anymore, so I cannot fix the first problem. You understand this double problem ?

    Thanks, TonT

  • TonT

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    Posted February 21st, 2005 12:00

    Sorry OSPREY,

    Please explain your last advise about undo safe mode boot option. I told I cannot get in the Windows XP SAFE Mode and cannot get into the Windows Normal mode. How to uncheck the option then ??.

    THIS IS BASICALLY MY MAIN PROBLEM. How can I get SAFE mode boot option undone, while I cannot enter windows.

    After solving this problem I can work on the problem : Windows does not start in SAFE mode.

    Thanks for your efforts, TonT

     

  • osprey4

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    Posted February 21st, 2005 12:00

    Check this site for some ideas:
     
    I would not suspect this is a RAM or CPU problem, unless you have upgraded either of these from the OEM parts. If that site does not help, Google your error message and look around.
     
    To un-do the safe mode boot option, go back into MSCONFIG and uncheck it.
  • osprey4

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    Posted February 21st, 2005 16:00

    I apologize for not being clear. I provided a link to solutions for that error message. Please go there first. Changing the safe mode option will not change this error.
  • TonT

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    Posted February 22nd, 2005 08:00

    Hello OSPREY,

    I am a bit disappointed that you still do not understand my problem: I cannot get access to my computer. So what is the use of advices where you have to try and change things in the computer.

    I found my own solution now for my main, first priority problem:

    With Dell resource CD I copied S-ATA HD Drivers to floppy disc.

    With Dell Windows install CD, with F6 option and choosing S after that I loaded the HD drivers. After choosing Windows Repair mode , I could make in DOS prompt mode a copy of C:\BOOT.INI to a floppy, edit it on another computer (deleted STARTUP SAFEMODE option from it), copied it back to my computer.

    Now I can startup my computer again in Normal Windows mode. Not in SAFE MODE yet, but I will try to find solution via GOOGLE search.

    Thank you anyway OSPREY for trying to help. Regards, TonT