Hey, I've tried searching for the last 30 minutes and haven't found a solution to my problem. I received my new Inspiron 1720 on Wednesday, and was having really sluggish performance so I decided to reformat. I put in my Vista Home Premium reinstallation DVD and rebooted, and formatted the hard drive in the setup menu but the install always gets stuck on either Completing Installation, or it goes past that to a black screen with the mouse cursor still showing. If I try to restart the machine at the black screen, Windows will not boot and it just shows the loading bar infinitely. I tried re-seating both RAM sticks and re-seating the Hard Drive, also there are no external devices or anything plugged into the machine except the power cable. If anyone could help me I'd greatly appreciate it, this is driving me up the wall and like I said I only got this machine on Wednesday so this is quite upsetting. When Windows was on originally, I had really long load times, a lot of "stutter" in games, no errors or anything like that so I am thinking it's a faulty hard drive possibly. Also just on the desktop, everything was slow to load up but I thought this was due to the amount of bloatware and such, this is why I decided to reformat in the first place. Thanks in advance to anyone who can help me. Cheers.