Have run virus scan, spybot, adware etc but system shows processor at or near 100% constantly even with no programs running. Task Manager shows no programs open and processor 97%-99% usage under "SYSTEM".
I experienced similar problems a while ago - NAV 2003 found nothing and I tried almost everything. On a hunch I set my firewall (ZoneAlarm) to maximum protection and reset the machine, then for some reason NAV found a root-kit trojan was installed on my system - dunno why it didn't find it before-hand though. After it was removed everything worked fine.
I don't think it's a virus. I tried all sorts of scanners, but found nothing. I have a Tulip/Topline 501 that's having the same problem. It's running on Win XP HOME SP1.
We have all sort of notebooks an desktops running on XP HOME, XP PRO and win98, and they are all on a Novell 6 network, but this is the only one that has this problem.
With Process Explorer I can see it's the NTOSKRL.EXE with a tread called "ExQueueWorkItem+0xa2'" that's using the CPU.
I found and article with Microsoft with this numer: "Q330512", but i can't find a download.
In Device Management, I disabled "Battery wich complies with ACPI-management" (I've tried to translate it from dutch) and within a few seconds the fan stopped blowing and the 'system' process returned to idle (0%).
I finally solved this problem after about 100 different tries.
I ran the Dell Resource CD diagnostic routine and that resulted in an update to the software for the integrated network interface controller (NIC) driver. That fixed the problem.
Ian F. UK
5 Posts
299
0
Posted October 28th, 2003 19:00
I experienced similar problems a while ago - NAV 2003 found nothing and I tried almost everything. On a hunch I set my firewall (ZoneAlarm) to maximum protection and reset the machine, then for some reason NAV found a root-kit trojan was installed on my system - dunno why it didn't find it before-hand though. After it was removed everything worked fine.
You could try Process Explorer from sysinternals and see if that yields further information (http://www.sysinternals.com/ntw2k/freeware/procexp.shtml) or you could try TCPView (also from www.sysinternals.com - similar to the built-in NETSTAT, but more visual) to see what else you're connected-to.
hth,
Ian.