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Pphilb

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19 years ago

P

Pphilb

4 Posts

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3956

August 8th, 2007 19:00

Deleting message in e-mail program.

I am new to "Windows mail."  I have a message I have deleted but it refuses to leave the in-box.  When I open it, it says "unknown sender" and "can't get message" (or something like that) but it still shows up in the in-box.  And I've shut down the computer about three times.
  • MG

    Mary G

    6 Operator

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    20095 Posts

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    Posted August 8th, 2007 19:00

    Try this--in Windows Mail select File, Work Offline, Delete the bad message. You might need to shutdown WinMail, reopen and delete it. Then go back and uncheck Work Offline.
  • P

    Pphilb

    4 Posts

    164

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    Posted August 8th, 2007 21:00

    Well, I tried that but it didn't work.  If I open the message and try to delete it it says "The message could not be deleted."  If I try to delete it while it is closed, I get the message "An unknown error has occurred."  (I wrote down the messages this time.).  Do you have another thought?

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