UNSOLVED
Dell Help & Support not work in Win 10
My Store and xbox stopped working. So I clicked on Dell Help. Got message it stopped working but no way to fix. I had seen online that sometimes "store" stopped because of Win 10 updates. I removed the latest update and rebooted. I got back Store and Xbox but not Dell Help. I still says "failed to connect to the service".
iliyaspathan
2 Posts
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Posted June 7th, 2016 02:00
Hello,
I am having the same issue. It's not opening at all. It keeps showing error message. Recently Dell software updated.
Jesse L (retired)
10 Wizard
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17898 Posts
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69016 Points
741
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Posted October 20th, 2015 07:00
wholyn,
It is possible the site was down. Did you try rebooting and trying again to connect? Have you performed any Dell Updates to see if that will resolve the services? If not, try the Dell Updates..
Jesse L (retired)