UNSOLVED

crzzui

updated

22 years ago

C

crzzui

2 Posts

0

2150

June 16th, 2004 10:00

Dell Solution Center

When I click on the Dell Solution Center icon, it opens up an empty window along with a file download message box asking me if I want to open or save a file named "Result.xml"

If I click "open" I get "windows cannot open this file".

I have tried reinstalling the Solution Center but that made no difference.

Any ideas for making it work?

 

  • Sean_thebest

    170 Posts

    136

    0

    Posted June 16th, 2004 22:00

    hi crzzui

    reinstallation shud solve this problem. try it again, first try to remove dell solution center thru add/remove pgms

    and then try to install it.

    follow instructions from the below link

    http://support.dell.com/us/en/kb/document.asp?DN=1068137

    Sean

  • crzzui

    2 Posts

    136

    0

    Posted June 17th, 2004 07:00

    Thanks for the suggestion - but it didn't work. After reinstalling the problem remains unchanged.