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cooldudechand

updated

19 years ago

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5633

April 23rd, 2008 13:00

Dell vostro 400 problem

The mouse arrow is not working. When i use the arrow's point to click anything it doesnt work but it works from the arrows tail (far from arrow's tip).

 

 

Please reply asap

  • Mary G

    6 Operator

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    20095 Posts

    153

    0

    Posted April 23rd, 2008 15:00

    Control Panel, Mouse, check all the settings and change if necessary. Try a different cursor. Make sure the correct model mouse is selected and the right software is installed. You should say what model mouse and which type--wired, wireless, bluetooth, etc. Also make sure no Accessibility Options (XP) are selected in Control Panel, Ease of Access (Vista.)
  • 153

    0

    Posted April 24th, 2008 09:00

    i hv tried that already

     

    and my PC specs are

     

    Intel(R) Core(TM)2 Quad Processor Q6600
    16X DVD+/-RW with Dual Layer Write Capabilities
    500GB SATA 3.0Gb/s Hard Drive with Native Command Queuing
    Genuine Windows Vista(R) Business 32 bit (English) DVD Media Included
    256MB PCIe(TM) x16 ATI Radeon(TM) HD 2600 XT w/TV-Out, HDMI Out & Dual DVI
    McAfee(R) Security Center(TM) - 15 Months OEM (English)
    3GB (2x1GB/2x512MB) NECC Dual Channel DDR2 667MHz SDRAM Memory
    22 ViewSonic VX2235wm 22 Wide Screen Flat Panel

    Dell(TM) Optical USB Mouse

    Dell(TM) USB Quietkey(R) Keyboard(English)

  • 153

    0

    Posted May 15th, 2008 10:00

    I found the same problem on every Dell system (Vostro, Inspiron) using ATI 2600 video card.

    It is a problem related only to the video driver.

     

    --> The location of mouse cursor as displayed by the card is not the same that Windows is considering to use.  You ckick somewhere, but windows is convinced you are clicking a centimetre right-and half-centimetre under that position.

     

    Downloading the most recent from ATi site does not solve.

    Dell driver download for Vostro 400 does not show ATI 2600 card as a driver download choice and ATI 2400's is not the right driver.

     

    SOLUTION:

    You need to search Dell site for downloads related to Inspiron 530 

    The driver I user to solve on a serie of Vostro units and some Inspiron starting december 2007 was 

    R170619 - AMD Radeon HD 2600 XT(256MB PCI-Express x16 (Dual DVI) RV630)

    http://ftp.us.dell.com/video/R170619.EXE

    Dowloading and installing this video driver from Dell site perfectly solve.