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Wee Kitty

updated

22 years ago

0

13070

April 30th, 2004 11:00

Erorr files and loading

I have a Dell Dimentions XPS T700r. Every time I switch on the computer I get lots of error boxes on screen. The first one up is ...........

info32.exe.   cannot find file

info32.exe. specified in WIN.INI. file cannot find file

svcinit.exe. cannot find file

svcinit.exe. secified in WIN.INI. file cannot find file

RUNDLL  Error Loading  c:\PROGRA~1\NEW DOT ~1\NEW DOT ~2DLL

Then when I go to shutdown another error says ....

Msgsrv32 error

Please could someone advise me on how to remove and fix these problems

With appreciation

Kitty

  • jimmymac_4

    155 Posts

    773

    0

    Posted April 30th, 2004 13:00

    Hi,

    It would appear that you may have unfortunately been hijacked by the "scumware benefactor" NewDotNet.  Their IE plug-in has been know to be bundled with GDivx, iMesh, KaZaA, RadLight / Subtitle Studio, RealNetworks (RealOne Player), UK Software, Babylon, BearShare, Cydoor (LingoWare), Go!Zilla, Grokster, Mindset Interactive (NetPalNow) and Webshots.  Read about NewDotNet here (cexx.org/newnet.htm).  Installed as a Layered Service Provider, it alters winsock settings.  Consequently, if removed improperly you will  lose your internet connection.  Isn't NewDotNet the sunshine in your life, or your PC's life as the case may be?  Detailed removal instructions for NewDotNet can be found here ... www.newdotnet.com.  Download Spybot Search and Destroy (www.safer-networking.org/).  This should remove any remaining elements of NewDotNet's parasitic foistware (not spyware, but an unwanted application that is included, trojan-style, with completely unrelated software).  Spybot Search and Destroy will likely spare you the manual removal process altogether.  I would advise that you try running it first and you might find that it painlessly rids you of your perplexing problem whithout having to roll up your sleeves and get you fingernails dirty.  Good luck and do write back to let us know how things worked out for you.  If this does not entirely cure your problem, write back.

    Jim McNamara

    Message Edited by jimmymac_4 on 05-27-2004 08:14 AM

  • jrocha28

    1 Message

    773

    0

    Posted May 15th, 2004 23:00

    Help,

       I have a Dimension 2400 and every time I login I get an error message:

    Error loading c:\windows\Downloaded Program Files\bridge.dll

    The specific module could not be found.

     

       When I click on ok the error goes away. It is very annoying to have to see it every time I login.  Can anyone help?

     

     

     

     

  • jwatt

    4446 Posts

    773

    0

    Posted May 16th, 2004 00:00

    jrocha,

    "bridge.dll" is spyware related. Try cleaning up your system with Ad-Aware and Spybot, as described in the second link listed below. If the problem persists, download and run the analysis tool called HijackThis (also described in the second link below), and submit the log output to the good folks in the Virus Information and Removal board

    Jim
  • Achala

    1 Message

    773

    0

    Posted May 27th, 2004 10:00

    Help,

       I have a Dimension 2400 and every time I login I get an error message:

    Error loading c:\windows\Downloaded Program Files\bridge.dll

    The specific module could not be found.

     

       When I click on ok the error goes away. It is very annoying to have to see it every time I login.  Can anyone help?

    Thank you !

  • volcano11

    2 Intern

    •

    27973 Posts

    773

    0

    Posted May 27th, 2004 14:00

    Achala,

    You are infected with spyware.  Follow jimw's advice in his reply above.

    Steve

  • 773

    0

    Posted May 31st, 2004 01:00

    jimmymac_4............ Thanks for all your help in removing newdotnet .......

    You are a star !!!  Thank You

    Kitty

  • jimmymac_4

    155 Posts

    773

    0

    Posted May 31st, 2004 02:00

    Hi Kitty,

    Glad to have been able to help and I appreciate the feedback.  If more would follow your lead, others that experience a problem would be able to pursue with confidence a solution that was validated by the person that tried a suggestion that resolved their problem.

    Jim McNamara 

  • LizzLake

    2 Posts

    773

    0

    Posted June 4th, 2004 10:00

     ive went to spybot and it found 142 spyawares! ive went to new.net and ai cant get rid of it ! please someone help! ive just got this computer a week ago and it says i have a virtual memory problem and the rundll error newdot newdot etc etc
  • volcano11

    2 Intern

    •

    27973 Posts

    776

    0

    Posted June 4th, 2004 13:00

    You need to continue with the advice given by jimw in his message above.  Download HijackThis, run it, and post your log in the Virus Information and Removal forum where a HijackThis expert can review it and make recommendations.

    Steve

  • 703

    0

    Posted June 4th, 2004 13:00

    LizzLake

    click on the link  "newdotnet" that jimmymac_4 has given and follow instructions to get rid of newdot... It worked for me !!!!

    Kitty