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abg02

updated

21 years ago

A

abg02

3 Posts

0

2641

October 4th, 2005 23:00

error message when trying to access control panel

I get a message that says windows has encountered aproblem and will need to be shut down.  I can not access my control panel at all.  Any help would be appreciated.
 
Ang
  • volcano11

    2 Intern

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    27973 Posts

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    Posted October 5th, 2005 00:00

    When you get that message, click on the link to show details.  Write down and report here the AppName and ModName involved in the error.  With that information we may be able to narrow the problem down from a few hunderd thousand possibilities to just a few.

    Steve

  • volcano11

    2 Intern

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    27973 Posts

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    Posted October 5th, 2005 00:00

    hyperball.dll does not show up in any search engine.  Are you sure this is spelled correctly?  I did find numerous listings for hyperball.  Do you play such a game over the internet?  If so, did it install software on your computer?  If so, have you tried removing it through Add/Remove programs?  Have you scanned for and removed all spyware?

    Steve

  • abg02

    3 Posts

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    Posted October 5th, 2005 00:00

    App. Name explorer.exe
    Mod name hyperball.dll
  • abg02

    3 Posts

    299

    0

    Posted October 5th, 2005 00:00

    Thank You for your help it was an internet add on and I disabled it.  I am not sure how I got it though.

    Ang