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Stuplin21

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Stuplin21

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3372

October 11th, 2024 18:23

I2C HID Device Code 10

Dell G5 15 5587

Touchpad is not working, and the I2C HID Device is giving the below error.

This device cannot start. (Code 10)

The device returned an invalid HID descriptor.

The touchpad works in the BIOS fine. I have tried uninstalling driver and restarting my laptop

  • S

    Sajuk

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    Posted October 15th, 2024 14:35

    Same Problem since a few days with that device.
    OS: Windows 11 23H2
    Alienware m15 R6

  • F

    fidejan

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    Posted November 25th, 2024 13:03

    I found solution and it works for me. C/P

    Disable and Re-enable the Device in Device Manager
    1. Open Device Manager and locate the I2C HID Device under Human Interface Devices.
    2. Right-click on the device and select Disable. Wait a few moments, then right-click again and select Enable.
    3. This can refresh the device and potentially resolve driver conflicts.
  • G

    grdbalaji

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    Posted December 1st, 2024 03:31

    @fidejan​ Its Not Working

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    ash911

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    Posted December 8th, 2024 10:54

    same issue with my M15 R6 , I have a yellow ! on I2C device 

  • J

    jfmaldonado

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    Posted March 20th, 2025 01:53

    I have the same issue on a Dell Latitude 3140.

    I already tried disabling/enabling the driver, removing the device and restarting, and trying to update a newer/older version of the driver.

  • K

    Kngrthr

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    Posted May 11th, 2025 22:59

    Same issue, Lattitude 7230 detachable, mine is touchscreen not working after bios update, don't know if it's relatable. I2C HID Device code 10

  • R

    RysiuPeja

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    Posted September 11th, 2025 20:11

    Solution is simple. In Bios change how mouse and touchpad should work connected together. That fixed problem for me after fighting with all other solutions - code 10 - chat gpt. Vostro 3400

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