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7klein

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22 years ago

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7klein

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6328

June 30th, 2004 03:00

LSASS.exe - unable to locate component

While reading emails in outlook express today I got a hard memory dump blue screen and upon rebooting my Insipron 2650 running XP home OS,  I got this message:

"LSASS.EXE - unable to locate component"  * "DNSAPI.dll was not found - The application has failed to start because DNSAPI.dll was not found. Re-installing the application may fix this problem." Needless to say the boot sequence stops at this point, even thought the cursor is still active.

I followed a procedure from a similar post and a knowledge base article #H01066358, which was to boot from XP floppies and copy the LSASS.exe file over again. I did this without error and rebooted but the same exact message appears. Not sure what to do next.

This is my first post so I hope I have included enough info for a reply.

Any suggestions would be most appreciated.

Drew

  • C

    chuket

    1388 Posts

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    Posted June 30th, 2004 03:00

    Look here first:

    http://ask-leo.com/archives/000114.html

    Message Edited by chuket on 06-30-2004 12:47 AM

  • 7

    7klein

    5 Posts

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    Posted June 30th, 2004 15:00

    Thanks,

    I checked this out but I have no boot capability to try any of these steps. Shoudl I go to the last resort and try and reload the OS? I would like to try other measures if available before I resort to that step.

    Drew

  • 7

    7klein

    5 Posts

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    Posted July 1st, 2004 15:00

    Any another suggestion - I did what the Dell Kb but it still hangs with the LSASS.exe error?

    Any/all assistance would be most appreciated.

    Thanks,
    Drew

  • T

    Texruss

    2 Intern

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    3447 Posts

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    Posted July 1st, 2004 16:00

    I agree with Mike's suggestion here: last three messages in thread:

    http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&th=4483474a3888c42e&seekm=%23L%24iIB32DHA.2224%40TK2MSFTNGP10.phx.gbl#link11

    Cheers,

    Texruss

  • 7

    7klein

    5 Posts

    541

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    Posted July 1st, 2004 22:00

    Thank you. I will try it and report back on results.

    Most appreciated!

    Drew

  • 7

    7klein

    5 Posts

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    Posted July 2nd, 2004 14:00

    Unfortunatley teh repair of the OS ran into issues. At 47% of copying files it hit the file names "prodspec.ini" and couldn't copy it form teh XP home CD I hit eac and it proceeded to error out on  8 more files. TI finished copying and then rebooted and came back up with the LASS.exe error.

    I think I am going to start over from scratch this weekend.

    Thanks for your direction.

    Have a good 4th!

    Drew

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