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Ratch98

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9 years ago

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Ratch98

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November 28th, 2017 14:00

Microsoft Office 2013 Lost

Hello. Can someone tell me how to check if my laptop came with Microsoft Office? When i received my laptop just a couple of weeks back, i was told it came with Microsoft Office. However if i open it, it tells me to either Buy, Activate or Try  Is it possible to try and check to see if it really came with the laptop or not? I would like to try and sort this out. Thanks in advance.

  • ieee488

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    Posted November 28th, 2017 16:00

    You would know if you paid for it, because Microsoft Office is an option and usually costs an extra $100.

    What happens when you click Activate?

    Look at your packing slip.

  • Ratch98

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    Posted November 28th, 2017 16:00

    This laptop was given to me by a relative from the States. I checked in the System configuration for the laptop.

    When i click activate it tells me to "Enter your product key"

    "Your product key is 25 characters and is typically found in your product packaging."

    Original Configuration

    System summary

    Service Tag

    Computer Model Inspiron M731R 5735

    Shipping Date 12/2/2013

    Country United States

    Components

    H1FC3 : BASE,NBK,INSP,BTX,5735

    6337P1LABEL, SVC TAG/EXPRESS CODE, LATC

    630-AABV : Microsoft Office Home and Stud ent 2013

    X7F3W1KIT, SOFTWARE, OFCHS-2013, MPI, DELL AMERICAS ORGANIZATION

    01W11 : Module,Dvd+/-Rw,8X,Hitachi Lg Data Storage,BARE,Across Line Of Business

    9M9FK1DVD+/-RW, 8X, 9.5T, GU90N, HITACHI LG DATA STORAGE

    6PMJ3 : MOD,CRD,NTWK,DW1705,FXCN,WW

    C3Y4J1CARD (CIRCUIT), WIRELESS, HMC, DW1705BN, WORLD WIDE, FOXCONN

    YXKRV1LABEL, REGULATORY, WIRELESS, DW1705, CSMB, WORLD WIDE

    6XH00 : MOD,BTRY,65WHR,6C,LITH,SMP,V2

    4DMNG1BATTERY, PRIMARY, 65WHR, 6C, LITHIUM, SYMMETRIC MULTIPROCESSING, V2

    C06HX : Module,Hard Drive,1T,S3,5.4,51 2E,AQU-B

    1KT1K1HARD DRIVE, 1T, S3, 5.4K, 2.5, 512E, AQU-B

    C2YT3 : MOD,ASSY,BASE,A8-XXXX,UMA,5735

    4VD0G1ASSEMBLY, BASE (ASSEMBLY OR GROUP), A8-5545M, UNIFIED MEMORY ARCHITECTURE, 5735

    PY9291LABEL, FASCIA, ADVANCED MICRO DEVICES, CARTON

    8DHN71LABEL, ADVANCED MICRO DEVICES, ACROSS LINE OF BUSINESS, A84 OAK

    TJ7YJ : Module,Dual In-Line Memory Mod ule,8GB,2X4G,1600MHZ,DDR3

    NWMX12DUAL IN-LINE MEMORY MODULE, 4GB, 1600, 1RX8, 4G, DDR3L, S

    YXW08 : Module,Liquid Crystal Display, 17.3HDF+,White Light Emitted D iode,True Life,Legend

    JXWY41LIQUID CRYSTAL DISPLAY, 17.3HDF+, WLED, TLF, LEGEND

    33RD8 : Module,Guide,Product,Safety/ E nvironmental And Regulatory In formation,English,Dell America s Organization

    NDH7M1GUIDE, PRODUCT, INFORMATION, SERI, ENGLAND/ENGLISH, DELL AMERICAS ORGANIZATION

    8VVKY : Module,Adapter,Alternating Cur rent,65W,Liteon,3P,Pwa Integra ted,World Wide

    6TM1C1ADAPTER, ALTERNATING CURRENT, 65W, LITEON, 3P, PWA INTEGRATED, WORLD WIDE

    R609C : Module,Cord,Power,125V,1M,C5,U nited States

    K260C1CORD, POWER, 125V, 2.5A, 1M, C5, UNITED STATES

    TWWR2 : MOD,PLCMT,GETS,5735,DAO

    N3GX71PLACEMAT, GETTING STARTED, INSPIRON, 5735, DELL AMERICAS ORGANIZATION

    WYP2P : Module,Cover,Liquid Crystal Di splay,Purple,Wireless Local Ar ea Network Card,5735

    Y3PX81ASSEMBLY, CAMERA, 0.92M, W/MIC, OAK

    NKM1F1KIT, COVER, LIQUID CRYSTAL DISPLAY, PURPLE, WIRELESS LOCAL AREA NETWORK CARD, 5735

    X65FV : Module,Keyboard,102,United Sta tes,English,C14N,World Wide

    JJNFF1KEYBOARD, 102, UNITED STATES, ENGLAND/ENGLISH, C14N

    00009 : Information,Generic,Part Number

    000091INFORMATION, GENERIC, PART NUMBER

    68CGP : Module,Software,Microsoft,Gml Inc,Operating System,W8,Consum er

    X2F611LABEL, GML INC, MICROSOFT, OPERATING SYSTEM, CONSUMER

    F1X52 : Module,Label,Regulatory,Countr y Of Orgin,5735

    YRHD21LABEL, REGULATORY, COO, 5735

    KM1DJ : Module,Label,Dell Energy Offer ing,ESTAR 5.0,Half Penny Bridg e

    1CHTF1LABEL, DEO, ENERGY STAR

    RKK5H : Module,Label,Blank,35X10,INS,V ostro,Storage Processor

    FDPVN1LABEL, PRINT ON DEMAND, CFIG, 3X11, INS, VOS, Storage Processor

    T4NK3 : MOD,LBL,5735,PLMRST3,ENG

    3MHKD1LABEL, RETAIL, 5735, PLMRST3, ENGLAND/ENGLISH

    VW15X : Module,Label,RETAIL,Dell Compu ter Corporation,RETURNPOL

    36GRR1LABEL, RETAIL, DELL COMPUTER CORPORATION, RETURNPOL

    0FJJG : Module,Shipping Material,Box,I nspiron,17,Salem

    9NW5G1SHIPPING MATERIAL, TRAY, DOCUMENTATION, I/V, 17, SALEM

    14MGP1SHIPPING MATERIAL, ACCESSORY, BOX, I/V, 17, SALEM

    F59MK1SHIPPING MATERIAL, CUSHION, I/V, 17, EPE, BOTTOM

    G63GJ1SHIPPING MATERIAL, BOX, INSPIRON, 17, SKBX, EPE

    G5C841SHIPPING MATERIAL, CUSHION, I/V, 17, EPE, TOP

    NN2301SHIPPING MATERIAL, BAG, NOTEBOOK, 14.5X20, POLY FOAM

    CK4DP : MOD,SW,DPK,WB32/64

    TMTN11DPK, OPERATING SYSTEM, WB32/64

  • Ratch98

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    Posted November 28th, 2017 17:00

    Your sentence is too vague.. I need more to start with. This is my first laptop in a long time (last one came with XP). I need at least a picture of what to get and maybe some information about what it is, how it looks like. So i can explain it to them over the phone....

  • ieee488

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    Posted November 28th, 2017 17:00

    Your relative is going to have to go find that product key.

  • ejn63

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    Posted November 29th, 2017 05:00

    A new system would have come with Office 365 or Office 2016.  If you purchased a license for it with the system, see here to activate:

    www.dell.com/.../how-to-find-and-activate-microsoft-office-2016-or-365-on-your-new-dell-system

    If you didn't purchase a license, the system came with only a trial version of Office and you'll need to purchase either a license or a subscription.

  • ieee488

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    Posted November 29th, 2017 05:00

    The original owner has the product key on a cardboard paper.

    It came with the laptop all the paperwork.

    Maybe they threw it away because they didn't know what it was.

    Then you are out of luck.

  • Naks

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    Posted October 16th, 2020 09:00

    Contact Dell, or go to Dell digital locker and enter your tag.

     

    It might also be associated with first user's microsoft email account...

    Or might be embedded in BIOS.

    Like windows keys these days are embedded in BIOS- you can use tools like ShowKey plus to show you the embedded key from system motherboard.

    Maybe they put in the Office keys too, maybe some other tool can extract Office key from bios too, if they really put it there.