When I attempt to open micorosft outlook, the following error message occurs.. please help
error signature
appname: outlook.exe
modver 2004.1.4.17
appver 10.0.2616.0
offset 00016308
mod name msouplug.dll
The only thing different that I have done is uninstalled norton and installed mcafee virus protection. ever since i have installed mcafee, i have not been able to use outlook. what can i do because i like microsoft outlook.
Steve - Thank You very, very much. This fixed my problem. i have spent so much time looking elsewhere like microsoft website for fixes, updates. etc etc. Thank You!!
I have noticed more and more lately that unisntalling Norton products does not competely uninstall all kinds of things that result in problems like this. See if you still have the folder -
C:\Program Files\Common Files\Symantec Shared\Antispam and if so, find the file msouplug.dll and rename it to msouplug.old, and see if that solve the problem.
The other thing you can do (could have done), In MS Outlook, Tools, options, other tab, advanced options, addin manager, if there is an entry corresponding to the Norton item uncheck it, click OK. Also check the COM- addins in case it is there instead.
wrtipton
4 Posts
143
0
Posted January 31st, 2005 03:00