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ksrm

updated

22 years ago

K

ksrm

32 Posts

0

4109

October 22nd, 2004 16:00

missing winsrv windows will not start up

When trying to start up the computer we get a blue screen and a message saying 
 
This application has failed to start up because winsrv was not found
 
I have found a solution on the Microsoft knowledge base article ID 304449
but I cannot get past the blue screen and message to carry out the instructions.
 
I have tried F8 and starting with
 
Last known good configuration
Safe mode
Safe mode with command prompt
 
can anyone explain ( in simple terms) how I can over come this problem
 
Thanking you in anticipation