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kathylo

updated

23 years ago

K

kathylo

17 Posts

0

1615

December 26th, 2003 23:00

My computer is having a nervous breakdown.. Error Loading messages

Every time I turn my computer on , I get a Error Loading Message..  I have tried several things, among which I re-installed Microsoft Windows XP.  This did not work and as soon as I did that I started getting a second and third error message when restarting my computer.  The error messages are as follows.

!st:  C:\Windows\004.dll  This specified module could not be found.

2nd: C:\Windows bsx5.dll

3rd:  error loading C:\PROGRA~1\COMMON~2\ADDRES~1\cnbab.dll

         the paging file is too small for the operations

Anybody with any ideas, I am all ears.

Kathy

  • volcano11

    2 Intern

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    27973 Posts

    567

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    Posted December 27th, 2003 02:00

    You are heavily infected with misbehaving spyware and other parasites that you have downlaoded from the internet.  See the message at the top of this forum from ChrisRLG:

    http://forums.us.dell.com/supportforums/board/message?board.id=si_sysperf&message.id=1631

    Steve

  • The_Painter

    84 Posts

    567

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    Posted December 27th, 2003 07:00

    If you install over old XP any viruses or corrupted files may still be there , when you format it wipes your hard drive clean so you install a fresh copy.

    You can find instruction on the Dell and Microsoft sites.

  • The_Painter

    84 Posts

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    Posted December 27th, 2003 07:00

    When you say you reinstalled Xp did you format your hard drive first ?
  • kathylo

    17 Posts

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    Posted December 27th, 2003 07:00

    no, that wasn't in the directions I was following.  Was I suppose to?
  • kathylo

    17 Posts

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    Posted December 27th, 2003 07:00

    Thank you Volcano 11.  followed your suggestion and have posted my hijack log.  Happy New year.
  • kathylo

    17 Posts

    567

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    Posted December 27th, 2003 08:00

    thanks Painter.. like your logo.. One would think that the dell technicians that e-mailed me the directions to try and fix my problem would have mentioned that.. will check that out.  Thanks again and Happy New Year
  • The_Painter

    84 Posts

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    Posted December 27th, 2003 09:00

    I had to phone up for the advice when I was new and because my software warranty was a few days out of the 30 day period they charged £20 for it.

    Dell are a bunch of chuffing funts.

    There are loads of sites I have found with better advice than these can give you. such as Doug knox and Kellys Korner.