BobsVette,

Thank you for using the Dell Community Forum.

The program that this relates to is PCDoctor. You can go into add/remove programs and uninstall it and reinstall. 

Thanks for your reply.

PCDoctor does not show up in add/remove programs.  I searched my entire disk for PCDoctor and the only thing found were a bunch of PCDoctor Test.vbs files.

I searched my disk for pcdrsysinfovideocapture.p5x and its shows up in c:\Windows\prefetch, c:\Program Files\Dell Support Center\HWDiag\bin, and

pcdrsysinfovideocapture.p5x.20090514-172736-00.hdmp shows up in  c:\Windows\pchealth\ERRORREP\userdumps.

This is a Dell Dimension E510 Media Center with XP Professional and Dell had everything preloaded.  Is PCDoctor on one of my original disks from Dell?

I have two CDs from Dell: Drivers and Utilities Already Installed on Your Computer and Operating System Already Installed on Your computer.

I would appreciate any help you can give me, thanks.

 

PCDoctor does not show up in add/remove programs.  I searched my entire disk for PCDoctor and the only thing found were a bunch of PCDoctor Test.vbs files.

I searched my disk for pcdrsysinfovideocapture.p5x and its shows up in c:\Windows\prefetch, c:\Program Files\Dell Support Center\HWDiag\bin, and

pcdrsysinfovideocapture.p5x.20090514-172736-00.hdmp shows up in  c:\Windows\pchealth\ERRORREP\userdumps.

This is a Dell Dimension E510 Media Center with XP Professional and Dell had everything preloaded.  Is PCDoctor on one of my original disks from Dell?

I have two CDs from Dell: Drivers and Utilities Already Installed on Your Computer and Operating System Already Installed on Your computer.

I would appreciate any help you can give me, thanks.

Also,  have Dell Support Center on my PC, could PCDoctor be a part of this?