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fadou1963

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21 years ago

F

fadou1963

5 Posts

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1814

December 10th, 2005 19:00

probleme

its a blue screen that says....A problem has been detected and windows has been shut down to prevent damage to your computer
i have a   DIMENSION 5000
MESSAGE
***STOP :0X0000008E(0XC0000005,0X8057A45B,0XEB41OA40,0X00000000)
  • fadou1963

    5 Posts

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    Posted December 10th, 2005 19:00

    no automatic reboot and that works normaly for same days and re blue screen
    thinks
  • mearah

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    Posted December 10th, 2005 19:00

    Hi.. What have you done so far? We' re you still able to boot up to windows after restarting the computer?
  • RoHe

    12 Elder

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    Posted December 10th, 2005 20:00

    But, you said it's a Dimension 5000 which isn't a laptop so that MS link probably doesn't apply.

    08e errors typically mean there's a memory problem. Unplug PC from the wall and hold the power button IN for about 15 sec. Open the case and carefully remove and reinstall the RAM modules. Carefully blow out any dust/dirt while your in there too.

    Then reboot the PC and press F12 before XP loads. Run all the memory tests. If you get an error message, write it down and contact Dell for RAM replacement, if you're still under the warranty. Otherwise, you'll have to purchase a compatible RAM module(s) somewhere like Crucial, etc.

    Ron
  • mearah

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    Posted December 10th, 2005 20:00

    OK.. So it happens a lot of times. What is the model of this computer?
  • fadou1963

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    Posted December 10th, 2005 20:00

    dell dimension 5000
  • fadou1963

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    Posted December 10th, 2005 20:00

    merci

      thank you

  • tgsmith

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    2862 Posts

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    Posted December 10th, 2005 20:00

    fadou1963,

    Je pense votre probleme est ce: Cherchez ici:

    http://support.microsoft.com/default.aspx?scid=kb;en-us;833837

    My French isn't that great (as you can obviously see).  The stop message basically says that you have experienced a problem accessing your 5000's video subsystem. Microsoft acknowledges this is a problem on laptops. Supposed to be fixed by SP2.

    Tony

  • tgsmith

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    Posted December 10th, 2005 21:00

    fadou1963,

    RoHe is correct about the random 0x000008E (KERNEL_MODE_EXCEPTION_NOT_HANDLED)bugcheck normally referencing memory, as stated in this link:

    http://support.microsoft.com/default.aspx?scid=kb;en-us;827663

    However, you received STOP: 0x000008E (0xC0000005,0x8057A45B,0xEB410A40,0x00000000)

    STOP: bug check code (exception code, address, trap frame, reserved)

    Troubleshooting tips here:

    http://msdn.microsoft.com/library/default.asp?url=/library/en-us/DevTest_g/hh/DevTest_g/t05_bugs_60_299217d6-98d1-4d1d-8068-883e89933845.xml.asp

    You will note that troubleshooting tips reference the video display adapter, BIOS and memory caches. Some onboard video display adapters draw from total ram installed. Not sure what your case is. I think RoHe and I at least have you on a path to finding the root cause of your problem.

    Tony

    Message Edited by tgsmith on 12-10-2005 07:05 PM

    Message Edited by tgsmith on 12-10-2005 07:07 PM

  • fadou1963

    5 Posts

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    Posted December 10th, 2005 21:00

    think you