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Rocasan

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16 years ago

R

Rocasan

78 Posts

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July 20th, 2010 14:00

Problems with "search" and "system restore"

Windows XP Home SP3

Internet Explorer 6

Dell Dimension 2350 computer

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Around June 1st,  2010, I performed a "complete clean install", using F12 key, and using the Operating System Reinstallation CD, Microsoft Windows XP Home Edition, including "Service Pack1".

After this time the computer was running great.

Last week Service Pack 3 was downloaded.

Yesterday I tried to use "START/SEARCH" and did not work. For instance, I typed "Microsoft" under file name and I got on the left pane the following message:

"Nothing found in All locations for query". I tried several times

Then I went to "SYSTEM RESTORE" to restore to an early date and got the following message:

"Restoration incomplete". I tried several times.

Please advise what to do.

Thank you.

 

 

 

 

 

 

  • Jesse L (retired)

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    Posted July 21st, 2010 11:00

    rocasan,

    Thank you for using the Dell Community Forum.

    Here are some basic troubleshooting step to find why System Restore is not working.

    1. Verify that the System Restore service is running on your computer. Here's how:

    A. Go to Start>> Run. Type in: cmd [Enter] or click OK.
    B. At the command prompt , type in: net start [Enter]

    Here you will see a list of the services that are enabled on your system. Scroll the list alphabetically until you find the System Restore Service entry.

     If it is not found, then System Restore is not running. For instructions on how to enable System Restore, see:

    How can I enable or disable System Restore?

    1. Verify that the task Scheduler is running on your computer.

    See the instructions above. Instead, scroll the alphabetical list for the Task Scheduler service. If it is not running:

    A. Go to Start>> Run. Type in: services.msc [Enter] or click OK.
    B. Scroll the alphabetical list until you find the Task Scheduler entry.
    C. Make sure the Service is set to "Automatic" and the status is "started".

    1. Make sure that you have enough disk space available. When your disk space falls below 200 MB, System Restore will not create Restore Points
    2. any longer. You will need to free up disk space for this feature to become available again.

     

    Jesse L (retired)