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daniela2727
3 Posts
0
965
May 6th, 2016 09:00
product key
I have a xps 15z laptop recently i installed windows 10 but then try to put it back to windows 7 but something went wrong and had to reinstall to factory mode but accidentally inserted a wrong disk that did not belong to dell it was a compaq installation disk and it damaged my laptop when i installed the dell installation disk it asked for the product key but since i had the laptop since 2011 it rubbed off i cant do nothing with my laptop i cant even get online no internet connection
Philip_Yip
11 Legend
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16052 Posts
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65915 Points
402
0
Posted May 8th, 2016 03:00
You should have made Recovery Media in advance before installing Windows 10... With Windows 7 reaching End of mainstream support for over a year. Dell have pretty much stopped OS Media Requests for Windows 7 OEM now embracing Microsoft's Windows 10 digital distribution.
If you had Windows 10 installed and activated the hardware profile of your system is registered and stored with a Microsoft Product Activation Server. Your system is a Windows 10 Device. You may clean install Windows 10 and it'll reactivate automatically when online.
https://www.youtube.com/playlist?list=PL1RkaknDn7v-Ucth4gt0U3BHVSY7oNkWr
http://dellwindowsreinstallationguide.com/download-windows-10-oem-and-retail-iso/
speedstep
11 Legend
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46969 Posts
402
1
Posted May 6th, 2016 10:00
There are no free keys. Only a Dell install DVD will work.
Rubbed off key means you have to buy a new copy of windows or use a DELL DVD of the same version Starter Home Pro Ultimate for your Dell.