UNSOLVED
Red x images...PLEASE HELP!
Hi. I'm new here and am at my wits end. I have 2 problems going on right
now and have no clue if they are related. I purchased and downloaded 2006
Norton antivirus on Monday and every time I try to install it, it fails.
When I run the pre install scan, this is what it tells me:
------- Preinstall Scan Results -------
Unable to ensure access: MACHINE\Software\Symantec\Common Client
Access rights scan summary:
11 folders scanned.
11 registry entries scanned.
Summary:
Number of Infections Found: 0
Number of Files Repaired: 0
Number of Files Quarantined: 0
Can anyone help me figure out what I need to do to make this work?
Second, I suddenly am unable to view images from certain websites such as a
ticker, my counter on ebay auctions, and some emails--instead I get the
dreaded x. I have searched online and performed all of the functions that I
have found and nothing has worked. Can anyone help me with this? Are these
2 issues related? Thanks in advance for ANY help you can provide!
now and have no clue if they are related. I purchased and downloaded 2006
Norton antivirus on Monday and every time I try to install it, it fails.
When I run the pre install scan, this is what it tells me:
------- Preinstall Scan Results -------
Unable to ensure access: MACHINE\Software\Symantec\Common Client
Access rights scan summary:
11 folders scanned.
11 registry entries scanned.
Summary:
Number of Infections Found: 0
Number of Files Repaired: 0
Number of Files Quarantined: 0
Can anyone help me figure out what I need to do to make this work?
Second, I suddenly am unable to view images from certain websites such as a
ticker, my counter on ebay auctions, and some emails--instead I get the
dreaded x. I have searched online and performed all of the functions that I
have found and nothing has worked. Can anyone help me with this? Are these
2 issues related? Thanks in advance for ANY help you can provide!
sparkenh
570 Posts
110
0
Posted March 24th, 2006 14:00
Uninstall and reinstall Norton 2006.
If that didn't help, contact Symantec for help: symantec support
If you can see the images after uninstalling Norton 2006, then the two issues maybe related.
Maybe you can find a solution from this site: http://groups.google.com/group/microsoft.public.windowsxp.help_and_support/browse_thread/thread/a17d4df5b52c466f/08d7e4f6a49490d5?lnk=st&q=Unable+to+ensure+access%3A+MACHINE%5CSoftware%5CSymantec%5CCommon+Client&rnum=3&hl=en#08d7e4f6a49490d5.