I have XP Pro It just recently will not longer shut down. I must manually shut the system down. If I go ctrl alt del during this process it says it can not do since the system is shuting down. But it doesn't go beyond this point.
try these steps out
(1) Click on start > control panel > click on Internet options click on Deleted cookies ok, click on
delete files and put a check mark on deleted offline content and click on ok, click on clear history
and click on yes.
(2) again under internet option on the top right click on advanced look for Browsing and under
that look for Enable third -party browser extension if it has a check mark uncheck it and then click
on apply and OK.
(3) click on start > run > type in prefetch then click on the edit button on the top left click on select
all and then press the delete button on the keyboard
(4) click on start > run > type in msconfig under general put a check mark next to selective startup,
on the top right click on services at the bottom there is a ok button just above it there is an option
called Hide all microsoft services put a check mark next to it and then cleck on disable all and click
on apply at the botton right. after that again on the top right click on startup click on startup and
click on disable all and click on apply on the botton right and click on close it will ask U to restart
the computer so click on restart
if this also does not work download spyware doctor from the internet to see if UR system is infected by spyware
http://tinyurl.com/8ver2
volcano11
2 Intern
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27973 Posts
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Posted October 18th, 2005 01:00
See if the following shutdown troubleshooter helps:
http://www.aumha.org/a/shutdown.htm
Steve