Just picked up an Inspiron 1720 notebook with Vista Home Premium and just cannot get SP1 to install. I am aware that the Intel graphics driver and Sigmatel audio needed updates for Windows Update to show SP1 was an available fix; this was the first thing I did.
Upon 1st failed attempt I used msconfig to disable All startup programs, failed.
I disabled antivirus/uninstalled antivirus, failed.
I tried from safemode, failed.
I emailed a support request to Microsoft, after one unhelpful response I replied and am still waiting.
I've pretty much given up, but thought i'd give the support forum a try.
Do you have McAfee Internet Security? I did, and despite "disabling" everything I could find, SP1 would not install. I competely removed it, and SP1 installed perfectly.
The progress bar gets to about 3/4 of the distance across; it never reaches a restart.
When it fails I get various errors like 8007000D(the most common)
No McAfee ever. I've tried it with antivirus disabled as well as uninstalled(was Norton Internet Security -supplied by my ISP)
System Specs : Windows Vista Home Premium Intel Core 2 Duo T5450 2 GB DDR2 Ram(667MHZ) 250 GB Sata HDD(>198 GB free) DVD-R Intel Graphics 965 Chipset(Driver Version 7.14.10.1437) Sigmatel Audio (Driver Version 6.10.0.5609)
Last attempt was 800F0811.
Don't know what else I could possibly provide.
I found this site but the error descriptions didn't shed much light.
Some more updates... I discovered a patch for the MediaDirect software on the 1720 and after installing and rebooting I was able to apply SP1 without an error. However on restart it progresssed to about 99% of step 1 of 3, stopped and reverted stating it would try again on reboot. The second time it finished step 1 but stopped at the beginning of step 2 and then got stuck in a loop of reverting and restarting. I had to boot from the CD and repair using System Restore.
I visited Intel.com one last time and updated all the chipset drivers that were available. I rebooted and attempted SP1 again and was finally met with SUCCESS!
Tregonsee
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Posted April 2nd, 2008 11:00
Do you have McAfee Internet Security? I did, and despite "disabling" everything I could find, SP1 would not install. I competely removed it, and SP1 installed perfectly.
Treg